Customer Reviews for TORO - Ultra 260 mph 340 CFM 110 V Electric Handheld Leaf Blower/Vacuum
Customer Rating
1
Toro Leaf Vacuum
on November 14, 2024
Posted by: StringFellowHawk
from Detroit,MI
Terrible product. Destroyed my extension cord, just like the other reviewer stated. Burned my extension cord and melted it. Smoke everywhere. Fire Hazard. Useless now. What a waste of money.
No, I would not recommend this to a friend.
Response from Toro.comBy Toro Customer Support, November 18, 2024
We are sorry to learn of the inconvenience you have experienced with your blower. Toro prides itself on its reputation for producing products of high quality and reliability. We also stand behind your blower with a 2-year warranty, which provides protection should there be any manufacturing defects upon inspection by an independent Authorized Service Dealer. We suggest contacting an independent Authorized Service Dealer who is available to inspect and make repairs as needed to get your machine up and running. Please visit Toro.com/locator for a list of independent Authorized Service Dealers with their phone contact information in your area. Overall, this blower receives 4.3 out of 5 stars from over 1300 customers. Therefore, we encourage folks who have any issues to utilize the warranty protection, and you should have 4.4+ experience.
I've now had THREE blowers and ALL shorted and burned the extension cord plug and destroying it. I'm not sure what the problem is, but I plan to find another brand that doesn't burn and ruin my "Rigid" brand extension cords (heavy duty)
No, I would not recommend this to a friend.
Response from Toro.comBy Toro Customer Support, November 11, 2024
We are sorry to learn of the issues faced with your blower. Toro prides itself on its reputation for producing products of high quality and reliability. We also recommend viewing the operator's manual by visiting Toro.com/manuals for troubleshooting tips and maintenance for your blower. If you still face issues, please know that your blower comes with a Toro 2-year warranty which provides protection should there be any manufacturing defects, as determined by an independent Authorized Service Dealer. Alternatively, Toro parts and accessories are backed by a 1-year warranty when purchased separately, offering protection against any manufacturing defects. These trusted partners will be able to inspect and assist you in obtaining the part specifically designed for your blower. Please visit Toro.com/locator to find an independent Authorized Service Dealer in your area and have your blower inspected. Overall, this blower receives 4.3 out of 5 stars from over 1300 customers. Therefore, we encourage folks with any issues to utilize the warranty protection, and you should have a 5.0-star experience!
Did not work for what I had intended. It gets clogged easily. EXTREMELY DISAPPINTED.
No, I would not recommend this to a friend.
Response from Toro.comBy Toro Customer Support, November 8, 2024
We are sorry to learn of the inconvenience faced with your mower. We recommend viewing the operator's manual by visiting Toro.com/manual for troubleshooting tips and maintenance for your machine. If that does not help, please know that your blower comes with a 2-year warranty, which provides protection should there be any manufacturing defects identified by an independent Authorized Service Dealer. These trusted partners will be able to inspect and assist you with the best possible resolution. Please visit Toro.com/locator to find an independent Authorized Service Dealer in your area. Overall, this blower receives 4.3 out of 5 stars from over 1300 customers. Therefore, we encourage folks with any issues to utilize the warranty protection, and you should have a 5.0-star experience!
I bought the exact same model I had and the output was no way near the previous unit. I returned it to get another blower (same model) and once again it the output is weak. I will be returning it and look for a different brand. Toro’s quality for the Ultra Blower is not as advertised. I would not recommend this to anyone.
No, I would not recommend this to a friend.
Response from Toro.comBy Toro Customer Support, October 21, 2024
We appreciate you sharing your valuable feedback with us. We would like to inform you that the independent Authorized Service Dealers are able to share design-related feedback with the manufacturer via Territory Managers, Regional Managers, and/or Dealer Technical support. We recommend you share your ideas and suggestions with the independent Authorized Service Dealer. Please visit Toro.com/locator to find an independent Authorized Service Dealer.
[This review was collected as part of a promotion.] Had mine for 3+seasons. Very dependable. Believe the 6-1 mulch ratio! Does not work well on wet leaves and the bag needs to be thoroughly cleaned after the leaf season before storage. I bought an extra bag, but it has not been needed. Sometimes corded tools are best.
[This review was collected as part of a promotion.] Unable to obtain a replacement Vacuum tube (upper and lower) for my leaf blower.
No, I would not recommend this to a friend.
Response from Toro.comBy Toro Customer Support, September 18, 2024
Thank you for showing interest in Toro products. You may purchase the required parts from Toro.com directly. Alternatively, you may also contact an Authorized Toro Dealer to purchase it. Please visit Toro.com/locator for a list of Authorized Toro Dealers with their phone contact information in your area.