Customer reviews from Toro.com
TORO - Ultra 260 mph 340 CFM 110 V Electric Handheld Leaf Blower/Vacuum
Average customer rating
4.2
(678 Reviews)
Rating breakdown 678 reviews
5 Stars
398
4 Stars
157
3 Stars
50
2 Stars
29
1 Star
44
86%of customers recommend this product.
(
337 out of
392)
Customer Reviews for TORO - Ultra 260 mph 340 CFM 110 V Electric Handheld Leaf Blower/Vacuum
Customer Rating
2
Disappointed with the vacuum
on October 27, 2021
Posted by: Gluebot
from Dallas
Does a good job picking up leaves, However it will not suck up small acorns.
No, I would not recommend this to a friend.
Response from Toro.comBy The Toro Company, Toro Customer Care, January 24, 2022
We appreciate your feedback. We recommend vacuuming only dry leaves and soft items. Hard items such as sticks, rocks, acorns and pine cones will damage the impeller. Do not force the vacuum tube into a pile of debris or hold the tube upright while force feeding debris into the tube. Either action may clog and damage the impeller. If your vacuum starts to vibrate or make abnormal noise, stop it, unplug the cord, and check for cause. You can view this information in your operator's manual and also warranty information at Toro.com/parts.
If you are in need of further assistance, please contact our Customer Care Team at Toro.com/support.
If you are in need of further assistance, please contact our Customer Care Team at Toro.com/support.
Written by a customer while visiting Toro.com
Posted by: Dee6X3
from Long Island, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Much more powerful unit. The metal blades shred EVERYTHING! The blower is much better and all of this amounts to less effort on my part. Thanks for the new upgrades!
I would recommend this to a friend!
Written by a customer while visiting Toro.com
Posted by: NormB
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have heard from others this was a great product and has been around for a while. Also I am a Toro man through and through.
I would recommend this to a friend!
Written by a customer while visiting Toro.com
Posted by: Poppopdunn
from Dumont, NJ5
Verified Purchase:Yes
[This review was collected as part of a promotion.]
Response from Toro.comBy The Toro Company, Toro Customer Care, February 16, 2022
Thank you for rating your Ultra Leaf Blower Vac. If you'd like to provide additional feedback to us about why you feel it deserves only two stars, please feel free to contact customer service by going to Toro.com/Support.
Written by a customer while visiting Toro.com
Posted by: Fran167
from Phoenix AZ
Verified Purchase:Yes
I used the blower vac only a few times and the knob switch quit working. I have to unplug the vac to turn it off. It's under warranty, but the closest authorized service facility is an hour away. Don't have time to make one or more two hour round trips to get it fixed.
Response from Toro.comBy The Toro Company, Toro Customer Care, January 24, 2022
Thank you for your feedback. We are sorry your knob switch quit working. Great new, your machine has a 2 year warranty that protects against all manufacturing defects. We recommend taking your machine to an Authorized Service Dealer that can inspect, repair and replace your machine if necessary. We offer and extensive list of dealers that can provide an inspection on your machine. You can locate a dealer at Toro.com/locator. If the list of dealers are to far out, your local Home Depot Tool Rental Desk can provide service for your machine.
If you have any questions, please contact our Customer Care Team for guidance at Toro.com/support.
If you have any questions, please contact our Customer Care Team for guidance at Toro.com/support.
Written by a customer while visiting Toro.com
Posted by: Anonymous
from Scarsdale, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like my Toro leaf Blower. Very Powerful & Efficient & yet not Too Noisy.
Response from Toro.comBy The Toro Company, Toro Customer Service, September 2, 2021
Thank You for your review. We are pleased to hear that you are having a good experience with your Toro machine.
Written by a customer while visiting Toro.com
Posted by: Shane24
from Philadelphia, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second Ultra leaf blower. The switch on the first one stopped working. I could not turn it off. Had to keep plugging and unplugging the cord to turn on and off. Too much work. I only used it a few months a year. Also, the same thing happened to a friend who had same model. Purchased another one of the same model. It is powerful and I like the 3 speeds. Hope that this one last longer that the first one.
I would recommend this to a friend!
Written by a customer while visiting Toro.com
Customer Rating
2
Switch problems still persist
on September 16, 2021
Posted by: yard vet
from durham, nc
This is my second Toro model 51619. The first had problems with the longer cord and finally the wire broke. The second worked for about 3.5 years and then the switch became non-functional. I used it only for blowing and expected longer service. I tried to activate the switch by pushing the small button on the underside, but that worked for only about a half hour, when the motor stopped again. Toro help desk was not too helpful in resolving the issue.
No, I would not recommend this to a friend.
Response from Toro.comBy The Toro Company, Toro Customer Care, January 25, 2022
We appreciate you taking the time to review your Ultra Leaf Blower Vac. It sounds like you've run into frustrating experiences.
Our customer service is available for troubleshooting, largely based on information from Toro product owner's manuals. To get assistance from a mechanic, we recommend contacting an Authorized Service Dealer. Not only are dealers trained in working with mechanical operations, they are also located in your area, so can perform a complete physical inspection of your machine. To find a dealer near you, please visit Toro.com/locator.
We hope this information is helpful, and value you as a customer.
Our customer service is available for troubleshooting, largely based on information from Toro product owner's manuals. To get assistance from a mechanic, we recommend contacting an Authorized Service Dealer. Not only are dealers trained in working with mechanical operations, they are also located in your area, so can perform a complete physical inspection of your machine. To find a dealer near you, please visit Toro.com/locator.
We hope this information is helpful, and value you as a customer.
Written by a customer while visiting Toro.com