Customer Reviews for TORO - Ultra 260 mph 340 CFM 110 V Electric Handheld Leaf Blower/Vacuum
Customer Rating
2
Good vacuum, defective bag!
on November 20, 2021
Posted by: RUOLD
Owned the original vac and the plastic impeller wore down. I was e excited to get the new version with the metal impeller but, as with everyone else, the bag is defective. Toro should give anyone affected by this one free replacement AND improve the quality of the replacement bags. Toro, why are you ignoring this problem and adding waste/costs to your customers? Without the bag working, the equipment is only 1/2 useable.
Response from Toro.comBy The Toro Company, Toro Customer Care, January 21, 2022
Thank you for taking the time to provide feedback on your Ultra Leaf Blower Vac and its bag. We understand that it's frustrating to run into issues with parts. Toro is always working to improve its products, so your comments are appreciated.
If you would like to reach out to customer service and provide a copy of your receipt, we would be happy to send out a replacement bag. You can contact us by going to Toro.com/support.
[This review was collected as part of a promotion.] Where the plug attaches to the extension cord it caught on fire. Extension cord is 10A, 125V & 1250W. Was using as a vacuum. Do you have a reason?
We bought the blower/Vac 11/8/20 it works great as expected, as does our Toro lawn mower....However the top zipper on the leaf broke after 1 season of use. Very dissappointed, we didn't expect to replace the bag after 1 season use, Expected better from Toro.
No, I would not recommend this to a friend.
Response from Toro.comBy The Toro Company, Toro Customer Service, November 23, 2021
Thank you for bringing this to our attention. We’re sorry you had a bad experience with your 51619 vacuum bag. Luckily, your machine has a 2-year full warranty. Any of our Authorized Service Dealers can inspect, repair and replace your machine if necessary to get you back up and running. You can always visit Toro.com/locator to find a dealer in your area.
[This review was collected as part of a promotion.] My wife bought this for Me at Christmas of 2009 and I'm still using it.. Works great as a blower but I use mostly for a Vacuum. Picks up leaves and small sticks and acorns, Highly Recommend Toro Products. Mine is a model 51519 same as this one shown
[This review was collected as part of a promotion.] This is my third Toro leaf blower. I primarily use this new one to mulch leaves around my deck. Noticed right off that it is quieter and does a better job at sucking up leaves then the previous similar model. Happy with the purchase.
[This review was collected as part of a promotion.] This does not pick up and mulch wet leaves. It works well in dry only.
No, I would not recommend this to a friend.
Response from Toro.comBy The Toro Company, Toro Customer Care, January 24, 2022
Hello, Lanie. We appreciate you taking the time to review your Ultra Leaf Blower. Your owner's manual does go over not to vacuum anything except dry leaves and soft items like grass. Wet leaves are not recommended. In addition, hard items such as sticks, rocks, acorns, and pine cones can damage the impeller. You can access your complete online manual by going to Toro.com/parts, entering your five-digit model number, then clicking on the correct range of serial numbers for your product.
[This review was collected as part of a promotion.] My first Toro blower lasted 9 years and control knob failed; second lasted 4 years and motor failed. Just bought 3rd one. Still a good product for the task and for the money. No battery powered blower competes with it, yet.