[This review was collected as part of a promotion.] Exceeded my expectations for a residential combination vacuum, mulching, and blower. Read owner’s manual a couple of times for safety precautions. Would add note: “Remember to make sure vacuum collection bag is completely zipped closed to ensure high velocity debris is completely contained.”
[This review was collected as part of a promotion.] just starting use this item and what a different it is from having a black & decker leaf blower...very power full
Used for less than one hour and the fan self destructed. Making the working parts of a high capacity machine of cheap plastic is inexcusable.
No, I would not recommend this to a friend.
Response from Toro.comBy The Toro Company, Toro Customer Service , May 12, 2022
Thank you for leaving a review. We are sorry to hear your ultra leaf blower vac did not meet your expectations. However, your machine does have a 2-year manufacture warranty. You can locate an authorized service dealer at toro.com/locate who can physically inspect your blower to determine the issue. Please be sure to provide your proof of purchase to ensure the authorized service dealer can verify your warranty and information. Feel free to contact us for further assistance at toro.com/support.
I bought this last Fall and haven't had for a year. The zipper on the bag split open and now I can't use the bag nor use this for the vacuum that I bought it for. It has a 2 year warranty but I can't find where to get a new bag. IT worked well until the bag issue.
No, I would not recommend this to a friend.
Response from Toro.comBy The Toro Company, Customer Care, May 2, 2022
Thanks for your review of the Ultra Leaf Blower Vac. We are sorry to hear about your experience. You can inquire about getting a replacement bag by contacting Toro customer service at Toro.com/contact. You can find the correct parts and accessories for your machine at Toro.com/parts. You can find your operator's manual at Toro.com/manuals. For other helpful tips, help center videos, and FAQs, please visit Toro.com/support.Your Blower/Vac has a 2-year warranty. If this doesn't help you can search for local authorized service dealers at Toro.com/locator so you can take your machine in for warranty inspection and repair.
I bought this blower early last fall and it didn’t even make it through the whole season. By the end of November it had stopped working. It just doesn’t turn on. When it worked it was great but I’m so disappointed in the poor quality.
No, I would not recommend this to a friend.
Response from Toro.comBy The Toro Company, Customer Care, April 22, 2022
Thanks for your review of the Ultra Leaf Blower Vac. We are sorry to hear about your experience. We suggest ensuring that the bottom inlet cover or vacuum tube is locked in place, verifying the safety tab is not damaged on the inlet cover or the vacuum tube, and ensuring that the power cord is secured in place on the back of the blower and that the plug is fully seated. You can find your operator's manual at Toro.com/manuals. For other helpful tips, help center videos, and FAQs, please visit Toro.com/support. Your blower has a 2-year warranty. If this doesn't help, you can search for local authorized service dealers at Toro.com/locator so you can take your blower in for warranty inspection and repair.