The only reason I give it a 4 star instead of 5 is because a 12 cup capacity was desires. That being said, I love the on-demand option and the multiple strength settings. Also, it is just a GOOD looking product.
We didn’t want a coffee maker that uses pods. I am so happy we got this instead. One feature I am most impressed with, is the quality of the reusable filter!
Coffee maker sat in box for about a year. We've now used it and loved it for about another year. Immediately after the latest descaling cycle, the coffee maker no longer brews coffee. Water just sits in the reservoir and the maker just appears to be "thinking" without working. Have trouble shot per directions and with no result.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Pablo@Café, Café Appliances, December 21, 2022
Hello - while we're happy to see that you like the appearance and features for this unit, we're also very sorry to know that your coffee maker is not working as expected. We know this is not ideal, and we completely understand your frustration.
We noticed that there is an existing case regarding this situation, and we're confident that our case manager has provided the best assistance and resolution possible for this concern.
Please know you can always reach out to your case manager with any questions or concerns, but we're also available on social media if we can provide additional assistance. Take care.
Love this coffee maker! It makes coffee to a delicious flavor compared to the lesser brands. Also great customer service! GE replaced the coffee maker with ease when troubleshooting didn't resolve the issue. Highly recommend it!!