Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
5
Delicious brewed coffee
on July 19, 2025
Posted by: AGal
Brews Delicious coffee! The carafe keeps the coffee hot for a long time. Coffee doesn't taste bitter at all.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Water reservoir is not removable
on July 19, 2025
Posted by: Agus
from West Hartford, CT
The white matte carafe is already scratched after only a few days of use
It has a bad design flaw about the water reservoir. You cant remove it or clean it. It collects mold because it has a trim that does not allow you to clean it.
You need a pitcher to fill in the water reservoir as opposed to something removable.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, July 30, 2025
We want to help offer some guidance towards cleaning the water reservoir.
We recommend checking out page 14 and 15 in the user manual below to view the optimal cleaning instructions for each section: https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf
You will want to run a descale cycle to help with cleaning the reservoir. This can help loosen up any build-up you notice. The instructions are also found on page 14.
We're going to pass your comments about the carafe over to our product team to review. Thanks again for sharing.
We recommend checking out page 14 and 15 in the user manual below to view the optimal cleaning instructions for each section: https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf
You will want to run a descale cycle to help with cleaning the reservoir. This can help loosen up any build-up you notice. The instructions are also found on page 14.
We're going to pass your comments about the carafe over to our product team to review. Thanks again for sharing.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Beautiful white Cafe Coffee Maker but Plastic.
on July 18, 2025
Posted by: Kathy26
from Atlanta, Georgia
The coffee is being brewed thru plastic until it goes into the craft. It is very hard to clean. I would like to exchange for a stainless version. But the coffee is very good.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, July 30, 2025
We're glad to see that you are enjoying your coffee maker so far.
We'd like to help out with some cleaning tips. We recommend checking through pages 14 and 15 in the user manual below, which goes over the best cleaning methods for each part of your coffee maker.
https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf
We'd like to help out with some cleaning tips. We recommend checking through pages 14 and 15 in the user manual below, which goes over the best cleaning methods for each part of your coffee maker.
https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love it!
on July 14, 2025
Posted by: KM11
from Henderson, Nevada
I absolutely love my cafe’ specialty brewer. I will admit I bought it for the aesthetics and didn’t expect a whole lot from it other than how it looks, but it brews an amazing cup of coffee and the thermal carafe does an excellent job at keeping the coffee warm as my husband wakes up several hours earlier than I do.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Exceptional Coffee
on July 13, 2025
Posted by: PS66
from Al
Bought the Cafe coffee maker primarily to match my Cafe appliances but actually the coffee maker is awesome. Several strength and cup options. The taste has been exceptional and I love the thermal carafe! Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Gorgeous design and delicious coffee
on July 12, 2025
Posted by: Nardita
from CHICAGO
This is stunningly beautiful and efficient design. I brew my first café and it came out to be delicious coffee very quiet and fast. I’m happy that he has multiple settings for what type of strength you like in your coffee And even how hot or not you want the water to be! Excited and happy about my purchase!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
DO NOT BUY!
on July 9, 2025
Posted by: hallen1
The rose gold trim on the coffee maker (where the coffee comes through the filter to the carafe) chips off. Bought extra warranty and contacted GE for replacement. They refuse to replace stating "This warranty does not cover appearance items such as dents, scratches, rust, trim, painted/porcelain finishes and non-operational defects." But it's clearly an operational error on their part because it's faulty where it overheats from the carafe to cause this issue. Rose gold flakes in my coffee? No thanks. GE won't replace it. What a waste of money.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, July 15, 2025
We would like to assist you with this coffee maker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Brews hot and delicious tasting coffee!
on July 8, 2025
Posted by: AGal
Love this coffee maker! Delivers smooth and great tasting coffee comparing to other brands I've bought of lessor price ranges. Only issue experienced is it stops functioning after a year to a year and a half for some reason. Where other coffee makers last way longer. I've purchased 3 of these by now. Using filtered water is recommendable.
Written by a customer while visiting cafeappliances.com