Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
4
Almost perfect
on May 28, 2023
Posted by: Gecagg
from Tampa fl
This makes some of the best tasting coffee ever.. The carafe is well designed and stays hot for hours. My issue is the finish bell rings before all water has been brewed, not a lot but enough that you need to leave it for another minute. The carafe insert center tube is hard to clean.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful & Well Crafted
on May 26, 2023
Posted by: stepstra
from Montana
By looks alone, this Cafe coffee maker is a work of art. And beyond looks, this is without a doubt the best coffee maker I have ever owned. Using the gold setting (the other settings are great too, but the default gold setting is all one really needs) with either the supplied wire-mesh filter or a purchased bamboo filter truly results in a hot, rich, and flavorful cup of coffee. Just as good as any coffee shop! And the thermos carafe keeps the remaining coffee hot long enough until those cups are consumed (and I don't have to worry about it breaking as with the glass carafes). It is easy to clean, but (and this is my only complaint) the lid for the water tank and the lid for the brewing section are not designed to be kept flipped open at the same time for drying (which I could do with my previous machine). I solved the problem by using a clothes pin to snap the lids together (and thus open) at a 90-degree angle. After doing a lot of research on the internet, including looking at the Wire Cutter recommendations for other brands, I am so glad I discovered and purchased this Cafe coffee maker.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Perfect brew
on May 26, 2023
Posted by: Cutty26
Perfect brew every time full or half pot. Would have only taken half star if able because fountain head can get real messy if you are making a strong pot of coffee from the grinds.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Good product
on May 26, 2023
Posted by: Jamesb165
Great coffee maker, however the charcoal filters are impossible to get.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra@Café , GE Appliances, May 26, 2023
Greetings!
Thank you so much for taking the time to connect. We're glad to hear that your new coffee maker is working well for you. That means a lot! Your feedback is greatly appreciated. We apologize about the charcoal filter part. You can find an estimated timeframe for the item by https://www.geapplianceparts.com/store/parts/spec/WC02X20412?SpecType=SpecType or by calling the parts team directly at 800-626-2002.
Please let us know if you need us. Have a great day. - Tierra@Café
Thank you so much for taking the time to connect. We're glad to hear that your new coffee maker is working well for you. That means a lot! Your feedback is greatly appreciated. We apologize about the charcoal filter part. You can find an estimated timeframe for the item by https://www.geapplianceparts.com/store/parts/spec/WC02X20412?SpecType=SpecType or by calling the parts team directly at 800-626-2002.
Please let us know if you need us. Have a great day. - Tierra@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Beautiful but failed way too soon!
on May 25, 2023
Posted by: thb99
from Massachusetts
We bought an entire kitchen of GE Cafe appliances including refrigerator, stove, dishwasher and beverage center and decided to splurge on the Cafe C7CDAAS2PS31. It looks great but after less than 2 years, it now shows and "ERR" message. The GE app shows the "pot removed error message". I am so disappointed to learn that there is no post warranty service available for this product.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, May 26, 2023
Hello,
We appreciate you taking a moment to get in touch with us.
We're really sorry to hear about the error message happening on your coffee maker. We know that can be increasingly frustrating to deal with. The best things to try in this situation is a full cleaning and running a descale cycle. You can check out page 14 for some steps on how to do this.
Here is the link: https://products.geappliances.com/marketingobjectretrieval/dispatcher?requesttype=pdf&name=49-9000019-1.pdf&_ga=2.29
We hope this helps!
-Charlie@Cafe
We appreciate you taking a moment to get in touch with us.
We're really sorry to hear about the error message happening on your coffee maker. We know that can be increasingly frustrating to deal with. The best things to try in this situation is a full cleaning and running a descale cycle. You can check out page 14 for some steps on how to do this.
Here is the link: https://products.geappliances.com/marketingobjectretrieval/dispatcher?requesttype=pdf&name=49-9000019-1.pdf&_ga=2.29
We hope this helps!
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Money well spent
on May 25, 2023
Posted by: Mark Corona
from Phoenix
Have you ever owned a coffee maker that keeps your coffee hot for hours!? And, still warm the following day without ever burning your hands? Well, if you haven’t, this will be the one. Absolutely killer!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Best coffee maker ever
on May 25, 2023
Posted by: Dan67
from WI
My husband and I loved our first Cafe Drip Coffee Maker….till our kitten knocked it off the counter. There was no doubt when purchasing another machine that we would order the same one.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Amazing machine!!
on May 23, 2023
Posted by: Dori S
from Sea Bright, NJ
I love everything about the coffeemaker, the design, the brewing options, the carafe keeps the coffee very hot!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com