Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
3
Disappointed
on June 8, 2023
Posted by: Debdeb
from Crystal Lake, IL
I’ve had my coffeemaker for almost a year and I’m not really happy with it. The coffee tastes excellent, but the tank should be removable to clean, and the timer for keeping the coffee hot should be longer than 2 hours. I realize that perhaps a great cup of coffee might not taste as fresh and great after two hours, but my mornings needs hot for 2.5 hours or 3.0 hours. Instead, I’m forced to warm up in micro, yuck! We add a creamer that’s powdered, and you have to have it hot. I’m not about to buy a carafe to keep it hot , for the money I paid for this. Great coffee, but too merciless on the engineering for those who are not A+ aficionado’s, or those who like to clean their reservoirs thoroughly.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon@Café, Café Appliances, June 9, 2023
Hello - We appreciate you taking a moment to share your thoughts on your coffee maker. It is always helpful for us to know how our appliances are performing.
We're going to be taking your feedback and forward it over to our small appliance team. This is definitely good information and we do agree that there are improvements that can be made. Again, we are glad you decided to share this with us.
Let us know if you ever have any questions, we're always happy to help. - Jonathon@Café
We're going to be taking your feedback and forward it over to our small appliance team. This is definitely good information and we do agree that there are improvements that can be made. Again, we are glad you decided to share this with us.
Let us know if you ever have any questions, we're always happy to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks nice
on June 6, 2023
Posted by: Bwick
from Indiana
Looks nice and that’s about it. This is a replacement for the same model that broke that was less than two years old. Bought to keep appliances matching color, unfortunately I don’t have high expectations.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Devin@Cafe, GE_Appliances, June 7, 2023
Hello,
Thank you for taking the time to leave a review on your Cafe speciality drip coffee maker. We appreciate you being a loyal Café Appliances Consumer- we're thrilled to be a part of your home!
This appliance is really wonderful, not only for the design and appearance, but also the performance. We hope that you will not have any issues with your replacement, but if you should ever have any issues, questions or concerns, please don't hesitate to reach out to us for assistance.
Thank you for your review!
-Devin@Café
Thank you for taking the time to leave a review on your Cafe speciality drip coffee maker. We appreciate you being a loyal Café Appliances Consumer- we're thrilled to be a part of your home!
This appliance is really wonderful, not only for the design and appearance, but also the performance. We hope that you will not have any issues with your replacement, but if you should ever have any issues, questions or concerns, please don't hesitate to reach out to us for assistance.
Thank you for your review!
-Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Beautiful product
on June 2, 2023
Posted by: Karae
from South Carolina
I love everything about this coffee maker with the exception of coffee not staying hot.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Wonderful
on June 2, 2023
Posted by: Carrie916
from Rochester NH
This is the best coffee we have owned. We had a Moccamaster and replaced with this Cafe. Far exceeds the Moccamaster in terms of coffee taste, aplliance anesthetics and cost. Love thos coffee maker!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Not great - error after only 2 months of using
on May 31, 2023
Posted by: Stbeck
Error 3 code displayed when brewing - then just won’t brew
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon@Café, Café Appliances, June 1, 2023
Hello - Thank you so much for taking some time to get in touch and share your review. We're sorry to see your coffee maker is no longer brewing. That is not what we would expect to happen at all.
We do have a troubleshooting step that you can try. You can perform an electronic reset, this is done by removing the power cord for about 30 seconds and then plugging it back in. If this doesn't help any, then we'd suggest taking advantage of the warranty. You can contact 1-800-430-1757 to initiate the request.
Let us know if you have any additional questions, we're always happy to help. - Jonathon@Café
We do have a troubleshooting step that you can try. You can perform an electronic reset, this is done by removing the power cord for about 30 seconds and then plugging it back in. If this doesn't help any, then we'd suggest taking advantage of the warranty. You can contact 1-800-430-1757 to initiate the request.
Let us know if you have any additional questions, we're always happy to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Fast and efficient
on May 30, 2023
Posted by: Mickie13
from Wernersville, PA
Great coffee maker. Looks good on the counter, very quiet when brewing, coffee tastes great!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Coffee maker
on May 29, 2023
Posted by: RichieT
from Pleasant hill, ca
Makes the same outstanding cup of coffee every morning. Well worth it. Love the matte black finish, matches my appliances too!
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Coffee Maker
on May 29, 2023
Posted by: Larry28
from MURRIETA CA
Makes a great cup of coffee, the app is easy to use and works great! Wi-Fi connection is constant with no issues.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com