Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
5
Coffee tastes great!
on September 7, 2023
Posted by: Jandi
This coffee maker is not only beautiful, but the coffee also taste great! We went from an espresso maker back to a drip coffee maker, and are so happy!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Features
on September 6, 2023
Posted by: DJF1019
from Richmond, Ohio
OMG!!! I love the style of this coffee pot! It's gorgeous. Also I like how it's an insulated pot so keeps coffee hot longer with having to remember to turn off pot or worry about a hot plate.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Best coffee I’ve made in years!
on September 6, 2023
Posted by: Jen1
from Falls Church, VA
This beautiful machine is so easy to use and program. I especially love the stainless carafe that keeps my coffee hot without a hot plate/burning the coffee issues.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Grows algae
on August 30, 2023
Posted by: Alexis2023
Water reservoir grows algae. I’ve followed all directions for care and still grows green junk! Asking for refund. Save your $.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, September 1, 2023
Hello there! We appreciate you providing us with your feedback. We are so sorry to hear algae is growing in your water reservoir. This is not normal and is definitely not the consumer experience that we strive for. We see a member of our team has been in contact with you, and we recommend following the instructions provided via email. Thank you for choosing Cafe Appliances for your home, and we hope to gain your confidence back with our products. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Marg's Review
on August 29, 2023
Posted by: Every Sip
love the coffee maker
the white looks great on my counter and the coffee tastes wonderful
the white looks great on my counter and the coffee tastes wonderful
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, August 31, 2023
Hi,
We're glad you're enjoying the appearance and performance of this coffee maker! It's a pleasure having you in the Cafe family, and we're glad this machine could make your mornings brighter. All the best!
-Sylvia@Cafe
We're glad you're enjoying the appearance and performance of this coffee maker! It's a pleasure having you in the Cafe family, and we're glad this machine could make your mornings brighter. All the best!
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Piece of garbage.
on August 27, 2023
Posted by: James12lucy
This coffee machine is beautiful and makes the best cup of coffee I’ve ever had, when it works.
That said, it failed within the first four months of use. It won’t drip coffee or do anything that a coffee maker should do. This was an incredibly expensive paperweight, and they complete piece of garbage.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, August 28, 2023
Hi! Thank you for taking the time to leave us a review. We are so sorry to hear of your experience with this coffee maker. This is not normal operation, and we recommend taking advantage of your limited warranty to get this unit replaced. You can view your warranty details on page 16 of the Owner's Manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf?_ga=2.120664584.1071039482.1693233186-1839927829.1677869403
We appreciate you choosing Cafe Appliances for your home, and we hope to gain your trust back with our appliances in the future. - Adrian@Cafe
https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf?_ga=2.120664584.1071039482.1693233186-1839927829.1677869403
We appreciate you choosing Cafe Appliances for your home, and we hope to gain your trust back with our appliances in the future. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Nice but a few issues.
on August 26, 2023
Posted by: dbaker8004
from Ma
It is a great looking coffee maker, it makes the coffee very quickly and quietly. However there are a few things that are annoying, after the coffee is done and you pull out the pot to pour, there is always a puddle of coffee on top of the pot, and it runs down the side of the pot if you are not very careful.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, August 29, 2023
Greetings!
Thank you for taking the time to leave a review on our website for your coffee maker. Your feedback is valued and very important to us!
We know how important it is to have a coffee maker that is functional for your needs. Your comments are reviewed by our product team.
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our Cafe Appliances family.
-Charlie@Cafe
Thank you for taking the time to leave a review on our website for your coffee maker. Your feedback is valued and very important to us!
We know how important it is to have a coffee maker that is functional for your needs. Your comments are reviewed by our product team.
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our Cafe Appliances family.
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful coffee maker. Very good coffee!MS
on August 26, 2023
Posted by: MS23
from Chicago, IL
Set up was fairly straight forward. The coffee, using the gold setting, was very good and the machine is beautiful!
I would recommend this to a friend!
Response from cafeappliances.comBy Charlie@Cafe, GE_Appliances, August 31, 2023
Hi,
We're so glad to hear that you love your new coffee maker. Congratulations and thank you so much for choosing Café Appliances for your home! We're pretty fond of this model as well, especially the built-in wifi. It works with the SmartHQ app, Alexa and Google, and features enhanced, Voice-to-Brew controls!
We hope that you will enjoy it for many years to come! -Charlie@Cafe
We're so glad to hear that you love your new coffee maker. Congratulations and thank you so much for choosing Café Appliances for your home! We're pretty fond of this model as well, especially the built-in wifi. It works with the SmartHQ app, Alexa and Google, and features enhanced, Voice-to-Brew controls!
We hope that you will enjoy it for many years to come! -Charlie@Cafe
Written by a customer while visiting cafeappliances.com