Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
5
Not Usually a Drip Coffee Guy But...
on September 18, 2023
Posted by: TooFarGonz
from Sacramento, CA
This is a great looking coffee maker and brews fantastic coffee!Like the title says, I don't usually use drip coffee makers but I was recently bullied by people who don't know how to use my other equipment to get something they can use if I'm out of the house while they are still there. I decided if I was getting a drip machine, I was getting a nice one and I made the right choice. The ability to control the temperature is great and one of the big reason I went with the Cafe Specialty.
I would recommend this to a friend!
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, September 21, 2023
Hi,
We're glad you're enjoying both, the appearance and performance of this coffee maker! It's a pleasure having you in the Cafe family, and we're glad this model's features could be so helpful. Have a great day!
-Sylvia@Cafe
We're glad you're enjoying both, the appearance and performance of this coffee maker! It's a pleasure having you in the Cafe family, and we're glad this model's features could be so helpful. Have a great day!
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Do not buy!
on September 18, 2023
Posted by: Love white
We love the coffee maker, not the carafe as it started to chip and warp within 6 months. It was mild at first, so we ignored it yet now, the carafe is unusable as it is too sharp to touch.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, September 20, 2023
We appreciate you for taking the time to provide feedback. We are so sorry to hear that your coffee maker's carafe is experiencing issues with chipping. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@CafeAppliances
Written by a customer while visiting cafeappliances.com
Customer Rating
1
DO NOT BUY
on September 18, 2023
Posted by: Love white
Do not buy. The handle is defective and started to chip within 6 months of purchase. Now, it is so warped that the handle will cut my hand if I grab it quickly. I have to be careful hand washing as well. This carafe was NEVER put in the dishwasher.
Response from cafeappliances.comBy Tierra@Café , GE Appliances, September 19, 2023
Oh no...
We're so very sorry to see that the handle of your new coffee maker is defective and warped. This is certainly not the experience we want for you. Please take advantage of your warranty and visit cafeappliances.com/support/returns/, or call 1-800-430-1757. Please have the model and serial number available.
Your comments are extremely important and will be considered by our product design team for review. Thank you so much for taking the time to connect.
Have a great day. - Tierra@Café
We're so very sorry to see that the handle of your new coffee maker is defective and warped. This is certainly not the experience we want for you. Please take advantage of your warranty and visit cafeappliances.com/support/returns/, or call 1-800-430-1757. Please have the model and serial number available.
Your comments are extremely important and will be considered by our product design team for review. Thank you so much for taking the time to connect.
Have a great day. - Tierra@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Greatest coffee pot!
on September 18, 2023
Posted by: Tinman20
What a great coffee pot I love how easy it is to use and it’s so quick to brew the coffee. It works great and looks super sleek too. Best coffee pot I have ever purchased!!
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, September 21, 2023
Hi,
Thanks for leaving a review! It's a pleasure having you in the Cafe family and we're thrilled to hear you like using this coffee maker. Please let us know if you ever have any questions. We'll be happy to help.
-Sylvia@Cafe
Thanks for leaving a review! It's a pleasure having you in the Cafe family and we're thrilled to hear you like using this coffee maker. Please let us know if you ever have any questions. We'll be happy to help.
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
The best coffee brewer
on September 13, 2023
Posted by: MTgrizfan
from Vegas
I’ve had this coffee maker now for a year, I am completely spoiled, I have a hard time drinking coffee out at restaurants or coffee shops anymore, it makes the best coffee, I know it’s a little pricey, but I would recommend this coffee maker to anybody who’s looking to Purchase or upgrade their old maker, you cannot go wrong
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, September 21, 2023
Hi there! We appreciate you for taking the time to leave us a review. We are so ecstatic you are loving your coffee maker and its special brewing capabilities. This is such a beautiful model with many great brewing features that we are happy to hear you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you continue to enjoy your brew master for many years to come! - Adrian@GEAppliances
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great features
on September 12, 2023
Posted by: NPollard
from York, PA
Looks beautiful! Hard to keep clean since every coffe drop shows. Like that my husband can control via Wi-Fi but only one person per appliance has that capability.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Consistently faulty
on September 8, 2023
Posted by: SteveK13
from Boise, ID
We bought this product about 3 years ago. The first one quit working after about 6 months. The warranty replacement lasted just over a year. Again, same as before, it just stopped brewing one day. Once may be a coincidence, but the same issue twice seems to the beginning of a pattern. We're past warranty, so we'll be looking for a different brand going forward.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon@Café , Café Appliances, September 11, 2023
Hello - Thank you for taking out some time to connect and share your experience. We're incredibly sorry about the issues you've dealt with on this coffee maker. That is not what we want for anyone who chooses our appliances.
With this in mind, we are going to forward this over to our production team for review. This way we can start working on improvements we can make going forward. We hope that in the future, after we have improved on our models, you will be open to giving us another chance.
Let us know if you have any questions, we're always happy to help. - Jonathon@Café
With this in mind, we are going to forward this over to our production team for review. This way we can start working on improvements we can make going forward. We hope that in the future, after we have improved on our models, you will be open to giving us another chance.
Let us know if you have any questions, we're always happy to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Keeps on Brewing two years and it keeps going
on September 7, 2023
Posted by: Robcog
from Tulsa Oklahoma
I have had this Coffee maker for two years. I makes 10 great tasting cups a day. I follow the cleaning instructions and it has performed fabulously. And of course it looks great.
Written by a customer while visiting cafeappliances.com