Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
4
Beautiful coffee maker
on October 27, 2023
Posted by: Mamadakat
from Hilton Head, SC
We love the coffee maker. The coffee tastes great, it is easy to use, and looks great on the counter. Only wish that the settings for the automatic timer would stay on indefinitely. We have to reset it each night. For that, I gave it 4 stars.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Superb Operation Makes Great Coffee
on October 26, 2023
Posted by: RichW
from San Francisco, CA
The multi-head water spray ensures that water drips over all areas of the ground coffee, providing maximum flavor without bitterness. The insulated carafe really does keep the coffee warm.
My only complaint - and it's minor - is that setting up the wi-fi function is difficult. I'm tech-savvy and still can't get the app connected via wi-fi.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful and functional
on October 25, 2023
Posted by: AimeeH7
We love our Cafe drip coffee maker! When we have visitors we not only get compliments on how beautiful it is but also how great the coffee tastes!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
You Don't Want This Piece Of Junk
on October 25, 2023
Posted by: b_s_
Now it resets when brewing and acts like it was unplugged. It's impossible to push the button and brew a pot. For a while it leaked all over the counter. We found the fix online. The carafe design is hard to clean but I could live with that. It brewed well when it worked.
Response from cafeappliances.comBy Sylvia, Cafe_Appliances, October 25, 2023
Hi,
We're sorry this coffee maker hasn't met your expectations with its design. Your comments on the carafe and controls are important and we'll make sure our product team has them to improve future models.
If your coffee maker is still resetting, please contact Café Appliances Support at 1-800-430-1757 for assistance. Thank you for your patience and understanding.
-Sylvia@Cafe
We're sorry this coffee maker hasn't met your expectations with its design. Your comments on the carafe and controls are important and we'll make sure our product team has them to improve future models.
If your coffee maker is still resetting, please contact Café Appliances Support at 1-800-430-1757 for assistance. Thank you for your patience and understanding.
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Looks and works great, if we could get little help
on October 19, 2023
Posted by: MCupofjoe
from Atlanta, GA
Overall very pleased with the product. however, are experiencing the same issue mentioned by another reviewer, eva_t, with regard to peeling on the coffee pot handle. The copper colored detailing has bubbled and separated at top and bottom of handle exposing a couple inches of styrofoam material underneath. The copper colored material has sharp edges like foil where pot is to be handled. Would like to be contacted about replacing the pot.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, October 25, 2023
Hello,
Thank you for taking the time to leave a review on your Café Appliances specialty drip coffee maker. We are happy to hear that you are pleased with the appearance and great tasting coffee it makes.
Thank you for choosing us. We're happy to have you as a part of our Cafe Appliances family. -Charlie@Cafe
Thank you for taking the time to leave a review on your Café Appliances specialty drip coffee maker. We are happy to hear that you are pleased with the appearance and great tasting coffee it makes.
Thank you for choosing us. We're happy to have you as a part of our Cafe Appliances family. -Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features.
on October 19, 2023
Posted by: ampm
from Florida
Looks great and works great. Brews fast. Classy!
Response from cafeappliances.comBy Charlie, Cafe_Appliances, October 25, 2023
Hello,
We appreciate you taking the time to provide us with your feedback. We are thrilled to hear that you are loving your coffee maker. This is such a beautiful model with many great brewing features that we are happy to hear you're enjoying. We are honored to have you as a part of the Café Appliances family, and we hope you continue to enjoy your coffeemaker for many years to come! -Charlie@Cafe
We appreciate you taking the time to provide us with your feedback. We are thrilled to hear that you are loving your coffee maker. This is such a beautiful model with many great brewing features that we are happy to hear you're enjoying. We are honored to have you as a part of the Café Appliances family, and we hope you continue to enjoy your coffeemaker for many years to come! -Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks are deceiving. Says the Architect.
on October 17, 2023
Posted by: P Desmond
They are gorgeous. This is my third one. They make a good pot of coffee but it doesn’t keep.
I would recommend this to a friend!
Response from cafeappliances.comBy Devin, Cafe_Appliances, October 18, 2023
Hello,
Thank you for taking the time to leave a review on your Café Appliances specialty drip coffee maker. We are happy to hear that you are pleased with the appearance and great tasting coffee it makes, however, we are sorry to hear that this is your third unit now. We are hopeful you will not experience any issues, however, if you should ever have any questions or concerns, please don't hesitate to reach out for assistance.
Thank you for your review, and for being a loyal and returning Café Appliances consumer.
-Devin@Café
Thank you for taking the time to leave a review on your Café Appliances specialty drip coffee maker. We are happy to hear that you are pleased with the appearance and great tasting coffee it makes, however, we are sorry to hear that this is your third unit now. We are hopeful you will not experience any issues, however, if you should ever have any questions or concerns, please don't hesitate to reach out for assistance.
Thank you for your review, and for being a loyal and returning Café Appliances consumer.
-Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
TREAT YO' SELF!!!
on October 17, 2023
Posted by: ABBYGO
from Los Angeles
This is my dream coffee maker. I have had every kind -- from presses to chemex to cuisinart--and this is by far the best. It's a perfect coffee maker in every way.
Written by a customer while visiting cafeappliances.com