Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
5
Beautiful
on November 6, 2025
Posted by: Baby D
from Ohio
[This review was collected as part of a promotion.] Beautiful coffee maker!!! Works great! And easy to use!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great features and very simple to use!
on November 3, 2025
Posted by: Glennsster
from LA, CA
[This review was collected as part of a promotion.] Very sleek and nice coffee maker! Makes really good coffee, just wish the coffee came out a little hotter!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Great at first, but doesn't last
on October 29, 2025
Posted by: Nae27
[This review was collected as part of a promotion.] The coffee maker is beautiful and pairs really well with the other matte white appliances. However, I'm on my second one and won't be buying a third. The lights have gone out in part of the clock, and the carafe is peeling and has water sloshing around despite never being submerged.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sarah, Café _Appliances, October 30, 2025
We’d like to assist with the issues you’re having with the carafe and the lights on the clock. We recommend disconnecting the appliance from power for a couple of minutes before reconnecting; this resets it. For the issue with hearing sloshing inside the carafe, please make sure you’re taking off the top of the carafe and emptying it completely. It’s possible there may be some coffee left that can’t be poured out because of the construction of the valve. The top has to be removed by twisting a quarter turn and pulling.
We will also be emailing to discuss this situation further. We look forward to hearing back from you soon, so we can assist with a solution.
We will also be emailing to discuss this situation further. We look forward to hearing back from you soon, so we can assist with a solution.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Don’t waste your money on this product
on October 28, 2025
Posted by: BillK10
from Boise Idaho
The First coffee maker stopped brewing, it was still under warranty and the replacement they sent me if you fill the water reservoir to 10 cups of water will brew all 10 cups no matter what you select, don’t waste your money on this
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sarah, Café _Appliances, October 29, 2025
We’re sorry to hear you’re having an issue with your replacement coffee maker brewing all 10 cups no matter what you select, and we want to help solve this. We recommend disconnecting the coffee maker from power for a couple of minutes before reconnecting, to reset it.
We will also be emailing to discuss your situation. We look forward to hearing back from you, so we can assist with reaching a resolution.
We will also be emailing to discuss your situation. We look forward to hearing back from you, so we can assist with reaching a resolution.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
bad temperature retainment
on October 18, 2025
Posted by: robbr
looks great but carafe is disappointing. coffee cools almost immediately and need to rewarm within half an hour. Had previous maker from another company where the coffee stayed warm for hours and half the price. Will not be replacing with same unit when necessary,
Response from cafeappliances.comBy Adrian, GE_Appliances, October 20, 2025
Your feedback is extremely important to us. We will pass these comments regarding the carafe heat retention along to our product team to review.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Coffee maker will fail in 1 year.
on October 15, 2025
Posted by: Jonyutah69
from California
After 1 year of owning this expensive coffee maker the heating element went out and GE will do nothing about it. For a coffee maker this expensive GE should replace their poor quality machine. I will never buy another GE product and I will advise anyone to think twice.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, October 16, 2025
We're sorry to hear about the heating element going out. We'd like to help out. We will be reaching out over email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Outstanding Coffee Pot
on October 5, 2025
Posted by: Andy513
from Annapolis, MD
[This review was collected as part of a promotion.] Absolutely love this coffee pot. Style and function are both fantastic. And it brews quickly. The opening in the top of the carafe is big enough to get your hand in to clean the pot too.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Don’t buy
on September 28, 2025
Posted by: Gardner
After a few years use, metal is peeled off the carafe and the base is cracking. It’s just 2 people using this machine
Cafe is not supportive and I do not recommend buying this.
Cafe is not supportive and I do not recommend buying this.
Response from cafeappliances.comBy Tierra, Café_Appliances, September 30, 2025
We'd like to gather more information on your coffee maker. Look for an email from us soon, as we'll need more information. Please reply at your earliest convenience.
Written by a customer while visiting cafeappliances.com