Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
5
Great Coffee
on December 10, 2023
Posted by: Terpsman74
We have had the Cafe coffee maker for about a year now, makes great coffee, carafe keeps the coffee hot and love the Wi-Fi connectivity
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great looking and very versatile.
on December 6, 2023
Posted by: Kibbie05
This coffee maker is very easy to use and makes a delicious cup of coffee. Having the Wi-Fi connectivity is a huge plus. The variety of settings will allow for just the right brew for anybody. And it is very good looking on the counter.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Not impressed
on December 5, 2023
Posted by: Hobie
Bought it in September and this morning (December 5th) it decides to stop working. It has power but turns itself off immediately when I start the brew cycle.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, December 15, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear about your coffee maker not working properly. That is not something we want or expect to happen.
We recommend taking advantage of your warranty and getting this replaced. You can initiate the warranty process by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/returns).
Let us know if you have any questions, we're always happy to help. - Jonathon@Café
We recommend taking advantage of your warranty and getting this replaced. You can initiate the warranty process by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/returns).
Let us know if you have any questions, we're always happy to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent Coffee Maker
on December 4, 2023
Posted by: lbjusmc
from Midlothian, Virginia
Excellent coffee maker, It makes great coffee and is easy to set up and connect to Alexa.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Great machine but……
on December 4, 2023
Posted by: Snaash
from Trinidad & Tobago
Coffee machine is very nice but my coffee isn’t hot enough when it’s brewed despite being in the hottest temp setting
Response from cafeappliances.comBy Charlie, Cafe_Appliances, December 13, 2023
Hello,
We are so sorry to hear that you are experiencing this with your coffee maker, and we are happy to provide guidance.
This is not a normal operating function for this coffee maker. We recommend resetting your coffee maker by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, you will need to take advantage of your limited warranty. You can view your warranty details on page 16 of the Use and Care Manual at the link below.
https://products.geappliances.com/marketingobjectretrieval/dispatcher?requesttype=pdf&name=49-9000019-1.pdf&_ga=2.115911940.320617294.1647262914-505477965.1637610076
If you have any further questions or concerns, please let us know.
-Charlie@Cafe
We are so sorry to hear that you are experiencing this with your coffee maker, and we are happy to provide guidance.
This is not a normal operating function for this coffee maker. We recommend resetting your coffee maker by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, you will need to take advantage of your limited warranty. You can view your warranty details on page 16 of the Use and Care Manual at the link below.
https://products.geappliances.com/marketingobjectretrieval/dispatcher?requesttype=pdf&name=49-9000019-1.pdf&_ga=2.115911940.320617294.1647262914-505477965.1637610076
If you have any further questions or concerns, please let us know.
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
average but looks nice
on December 3, 2023
Posted by: Our busy family
average, but looks nice. nothing special/no bells and whistles.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, December 13, 2023
Hello,
We appreciate you taking the time to provide us with your feedback. We are thrilled to hear that you love the appearance of your coffee maker.
This is such a beautiful model with many great brewing features. We are honored to have you as a part of the Café Appliances family, and we hope you continue to enjoy your coffeemaker for many years to come!
-Charlie@Cafe
We appreciate you taking the time to provide us with your feedback. We are thrilled to hear that you love the appearance of your coffee maker.
This is such a beautiful model with many great brewing features. We are honored to have you as a part of the Café Appliances family, and we hope you continue to enjoy your coffeemaker for many years to come!
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Pleased with our purchase
on December 2, 2023
Posted by: Brendie
We used the same coffee we have used for in the past, Cafe coffee maker made our coffee tasted better. The insulated pot is great.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful!
on December 2, 2023
Posted by: Igbabb
from Maine
We will be making our first pot of coffee tomorrow morning and can’t wait to see how wonderful it tastes!
Written by a customer while visiting cafeappliances.com