Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
4
Love the ease of programming
on December 22, 2023
Posted by: Nick911
from Florida
Very easy to use. Just wish the carafe was heated instead of thermal.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Looks good, works great!
on December 20, 2023
Posted by: BobbyU
from North Carolina
Enjoying this Coffee machine all around. It looks good with its modern appearance. It has some nice functions like being able to control brew strength. Easy to use and easy to clean. The Cafe app is pretty easy to use as well.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Early Christmas Gift
on December 20, 2023
Posted by: Dhart020
from Virginia Beach VA
I bought this for my fiance as an early Christmas present. It matches the rest of the kitchen, we use this every day with the automatic brew options, and I'd recommend this to your fellow coffee lovers!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Pretty but poorly designed
on December 20, 2023
Posted by: Stephc
Such a pretty coffee maker but poorly designed. You can’t take off water reservoir to clean. I could not believe the film build up inside reservoir…Gross! I had to clean with a paper towel and spray it down inside sink. Hopefully, controls weren’t damaged. Also, coffee doesn’t stay hot very long in carafe. Would not recommend.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, January 4, 2024
Greetings! Thank you for your valuable feedback. We are so sorry that this coffee maker has not lived up to your expectations due to the water reservoir not being removable and the carafe not keeping the content warm for a long period of time. This isn't the experience that we strive for with this machine, and we will be sure to pass these comments along to our product design teams.
We appreciate you choosing Cafe Appliances for your home. If any additional questions or concerns arise, feel free to reach back out to us. - Adrian@GEAppliances
We appreciate you choosing Cafe Appliances for your home. If any additional questions or concerns arise, feel free to reach back out to us. - Adrian@GEAppliances
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Amazing capabilities!
on December 19, 2023
Posted by: CoffeeGrinch
from Colorado
My first cafe product and I love it! It is easy to use, and the options to program it or not are wonderful! I love how quickly it brews the coffee and the ability to specifically set the temperature and strength is amazing. I was definitely not getting the flavor out of my delicious beans in my previous coffee maker, and I can tell the difference now. Can’t believe I was missing out for so long. Nothing but positive things to say about my new cafe!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
A classy upgrade for a white kitchen
on December 19, 2023
Posted by: Luckylake
from New Hampshire
Very classy in our white kitchen. Makes great coffee.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Best Coffee maker of all!
on December 19, 2023
Posted by: Judy875
Beautiful, delivers a delicious well rounded flavor at a wonderfully hot temp. Easy to use, to set up. And it is beautiful. It's worth every penny. I highly recommend the thermos. Stays very hit for 2 hours without the coffee becoming bitter. Awesome!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks can be deceiving
on December 18, 2023
Posted by: Supper solutions
from My. Kisco , ny
Beautiful, coffee maker, works great. However, the carafe does not keep the coffee hot for very long at all, despite brewing on the highest temperature. For the price I expected a better quality product. Super disappointed!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Lauren, Café_Appliances, January 3, 2024
Hi there - thank you for sharing your kind words about the appearance and performance of our coffee maker. We’re sorry to hear that your carafe is not keeping your coffee hot as long as you like, as we can certainly understand your concern. To enhance the carafe's ability to keep your coffee hot, we recommend preheating it by pouring hot water inside and then emptying it before brewing. We hope this tip improves your overall experience, and we're here to assist you should you have any further concerns or questions. Kind regards. Lauren@Café
Written by a customer while visiting cafeappliances.com