Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
5
Excellent brew
on November 16, 2025
Posted by: Jco955
Love my coffeemaker. Fast, accurate, delicious Coffee
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Would not repurchase - White Stains
on November 14, 2025
Posted by: Jaclyn1
[This review was collected as part of a promotion.] The coffee tastes good, but I probably would not buy this coffee maker again as there are a few things I do not love about it. First, the water tank is not removable, so is less convenient to fill than our previous machine. Second, we purchased the white machine, and coffee has already stained the carafe and "plate edges" where the carafe sits. Lastly, we often are brewing 10 cups in the morning following the instructions noted with the included scooper. When you do so, the grounds touch the top area where the water comes out and are getting into the percolating holes so I am constantly wiping it after each use.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Cafe Appliances, November 18, 2025
Your feedback is very important to us and we will pass your comments about the color and and design features of your unit to our product team so they may review further.
We would like to provide some guidance to help with the care and cleaning of your Cafe coffee maker. We recommend checking out page 14 and 15 in the user manual below to view the optimal cleaning instructions for each section: https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf
We would like to provide some guidance to help with the care and cleaning of your Cafe coffee maker. We recommend checking out page 14 and 15 in the user manual below to view the optimal cleaning instructions for each section: https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Not worth the money!!
on November 13, 2025
Posted by: DL25
from Arkansas
Product did not last for the money we spent on it!! Thought Cafe was supposed to be high end products. Cheaper coffee pots last longer than Cafe. VERY disappointed! Way too expensive for coffee pot not to last. Most coffee pots last for years. I’ve spent several days calling only to be told more then once I will receive an email on how to trouble shoot my problem. Was told once that i would receive a new coffee pot, but never received email on that either. Cafe is over rated!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Cafe Appliances, November 14, 2025
We would like to assist with this and gather some more information. An agent will be reaching out to you via email. Please respond at your earliest convenience. We look forward to connecting with you.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Not worth it
on November 13, 2025
Posted by: kb77
from St. Louis Mo
Worked well for a year and bit the dust right after the warranty expired.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Cafe Appliances, November 14, 2025
We would like to assist with this and gather some more information. An agent will be reaching out to you via email. Please respond at your earliest convenience. We look forward to connecting with you.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Stopped working after 2 years
on November 10, 2025
Posted by: LLKD
[This review was collected as part of a promotion.] Stopped working after 2 years. For the price of this machine, go with a tried and true luxury brand.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Julia, Cafe, November 11, 2025
We'd like to help with your coffee maker. We will be reaching out to you via email. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
My machine stopped brewing after less than 6months
on November 10, 2025
Posted by: Anonymous
from Texas
[This review was collected as part of a promotion.] This is my second Cafe Specialty Drip Coffee machine. The first one stopped brewing 11 months after we bought it. The second one is only 5 months old, and I have the same issue. The machine is on, the light is on, and there’s a click when I hit the brew button, but then nothing. It just sits there. This was not a cheap coffee machine by any means, and I absolutely love is, when working correctly. But I am so frustrated with having the same issue and no solution to it since our warranty is over.
Please help a tired mom get her daily coffee!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Julia, Cafe, November 11, 2025
We'd like to help with your coffee maker. We will be reaching out to you via email. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Brewing a perfect ☕️ coffee in my new A' CAF'A
on November 10, 2025
Posted by: ReeRee
[This review was collected as part of a promotion.] [Employee of cafe_appliances] My husband and I love ❤️ the way this machine works. This beautiful well built coffee maker is the best. Our coffee ☕️ machine puts out such good aroma. Well worth every penny. A must-have item for you COFFEE LOVER'S. ☕️. NO MORE STARBUCKS FOR ME. With this jewel 😍 your gonna think 🤔 twice about getting coffee elsewhere. OKAY
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Best purchase made
on November 8, 2025
Posted by: JB787
from NY
[This review was collected as part of a promotion.] This has brewed best coffee I’ve had at home 1 button and it brews quite fast as well.
Even the kids love making coffee 1 touch button to brew!
Expensive but was worth it!
Easy to replace carbon filter
Also very nice stainless steel finish and easy to clean.
Holds enough to make 10 cups.
I wish the spoon was metal but plastic is okay.
Even the kids love making coffee 1 touch button to brew!
Expensive but was worth it!
Easy to replace carbon filter
Also very nice stainless steel finish and easy to clean.
Holds enough to make 10 cups.
I wish the spoon was metal but plastic is okay.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com