Hi! We are so sorry you have ground in ever cup of coffee. This is definitely not what we expect, and we encourage you to view some tips below to avoid coffee ground entering your carafe.


When using your Café coffee maker, you may find coffee grounds have overflowed the brew basket, splashed up on the showerhead lid, or gone into the coffee in the carafe. What you want to avoid is having the coffee grounds overflow into your coffee in the carafe. Here are a few causes for overflow, and some ways to avoid it.

Brew Basket Filter: Your coffee maker comes with a gold mesh basket filter in the brew basket insert. You can use a No. 4 paper filter instead but using both the mesh filter and a paper filter will cause grounds to overflow into the basket insert or could splash coffee grinds and residue on the underside of the lid.

Coffee Grind: We recommend using a medium-grind coffee, when possible. A finer grind is more likely to lead to an overflow of coffee grounds.

Amount Used: We also recommend using the scoop that comes with your coffee maker, and use a flush level of grounds. Heaping scoops can lead to too much coffee grounds and can potentially cause overflows.

Thank you for choosing Cafe Appliances for your home. - Adrian@Cafe