Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
1
Do not purchase this coffee maker
on January 22, 2024
Posted by: Md12
I did a lot of research and settled on this coffee maker. Very disappointing- after a few months it will not function. When trying to brew, It flashes 12am and will not do anything. I tried disconnecting, etc but nothing works. Terrible product.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, February 1, 2024
We appreciate you taking the time to provide us with your feedback. We are extremely sorry that your coffee maker is no longer operational. This is definitely not the consumer experience that we strive for, and we strongly encourage you to take advantage of your limited warranty to get this unit replaced. You can view your warranty details on page 16 of the Owner's Manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf?_ga=2.265665160.60908386.1706648849-1765232466.1696861017
Thank you for choosing Cafe Appliances for your home. - Adrian@Cafe
https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf?_ga=2.265665160.60908386.1706648849-1765232466.1696861017
Thank you for choosing Cafe Appliances for your home. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great cup of coffee
on January 21, 2024
Posted by: ftgltool
Makes a great cup of coffee. Easy to use and program. Easy to maintain and clean. Thermal carafe keeps coffee hot for an hour or so and warm enough to enjoy for a few hours. I've only used the gold brew setting and so far have had no reason to alter it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Amazing cup of coffee!
on January 21, 2024
Posted by: Ernesto
from Thornton, Colorado
Best coffeemaker I’ve ever had. Easy to use, makes such a pure cup of coffee. The only thing I don’t like is that the manual states I should not use a higher temperature than 185° if I live somewhere that’s 15k above sea level (which I do). Because of that I can’t use the gold standard but the settings I have still make a sweet cup of coffee. Best appliance I bought for myself so far this year. Nothing like making my own coffee at home.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Looks awesome. Makes great coffee
on January 20, 2024
Posted by: NovaD
from Greenbelt,Md
This coffee maker looks great and brews , delicious coffee !
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Pretty but does not last
on January 20, 2024
Posted by: Amy2211
We've been using this coffee maker for about 6 months and it stopped working the other day. I was unable to get it to brew. Every time I started the brew cycle it reset. I am also unable to find any support to get the problem solved. Hopefully I can return it to place I bought it so I can get a new one.
Response from cafeappliances.comBy Adrian, GE_Appliances, January 31, 2024
Oh no! We are so sorry that your coffee maker has stopped working after only 6 months of use. This is not normal and is definitely not the quality that we expect. We strongly encourage you to take advantage of your limited warranty to get this unit replaced. You can view your warranty details on page 16 of the Owner's Manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf?_ga=2.227972634.60908386.1706648849-1765232466.1696861017
Thank you for choosing Cafe Appliances for your home. - Adrian@Cafe
https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf?_ga=2.227972634.60908386.1706648849-1765232466.1696861017
Thank you for choosing Cafe Appliances for your home. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Good brewing but coffee not warm
on January 20, 2024
Posted by: SAM65
from Maryland
The brewing system is very good. However, the carafe does not keep the coffee hot very long.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, January 30, 2024
Greetings! We appreciate you taking the time to leave us a review. We are so sorry to hear that the coffee in your carafe is not staying hot for long periods of time. This is not the consumer experience that we want, and we will be sure to pass this feedback along to our product design teams for review.
Thank you for choosing Cafe Appliances for your home. - Adrian@Cafe
Thank you for choosing Cafe Appliances for your home. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
I love my coffee pot
on January 20, 2024
Posted by: Minnesota Ref
Excellent product. Makes perfect coffee. Always hot o
Written by a customer while visiting cafeappliances.com
Customer Rating
4
So far so good.
on January 19, 2024
Posted by: Itsthediddy
from Arvada, CO
A month my a things are good. Carafe keeps coffee hot for hours. No leaky messes. WiFi app works great, love being about to set the auto start and to just turn on from upstairs. Read and understand the instructions, you should be fine. I would prefer a removable water reservoir.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com