Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
5
Best tasting coffee
on January 30, 2024
Posted by: pbm1085
from South Bend, Indiana
Best brewed coffee that I have ever had and I am 60yrs old and been around a while! My only complaint is that I cannot get the WiFi connection to work because I am supposed to be receiving an email which never comes to me!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Nice coffee maker, but difficult to program
on January 28, 2024
Posted by: KatysMom
from Plainfield IN
This is a beautiful coffee maker however, it is difficult to program. I continually have to get out the instructions just to brew a pot of coffee in it. I figured out how to do auto brew and that works great but to actually just brew a regular pot of coffee is extremely difficult and hard to program. The coffee maker works wonderfully. It’s easy to clean. It looks fantastic.
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian, GE_Appliances, February 7, 2024
Greetings! Thank you for taking the time to provide us with your valuable feedback. We are so sorry to hear that this coffee maker has not been as user-friendly as we anticipated. This is definitely not the consumer experience that we strive for, and we will be sure to pass these comments along to our product team for review.
We appreciate you choosing Cafe Appliances for your home, and we hope you are able to enjoy your new coffee maker for many years to come. - Adrian@Cafe
We appreciate you choosing Cafe Appliances for your home, and we hope you are able to enjoy your new coffee maker for many years to come. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features and looks beautiful on my counter
on January 27, 2024
Posted by: Luna lue
from Magnolia, Tx
I’ve had this coffee maker for a few weeks now and so far am loving it. It brews fast and delicious coffee. I love that you can choose the strength of your coffee too.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great Coffee Maker
on January 27, 2024
Posted by: cursan
from Orange County, CA
The machine works well. I like that you can change the strength of the coffee you brew and that you can brew a specific number of cups rather than the amount of water that is in the tank. I love the color and look of the machine as well.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks nice
on January 26, 2024
Posted by: Tigernan
from Cleveland
The machine is beautiful and makes decent coffee. I’m disappointed that it’s not very hot, and doesn’t stay hot long. Also, no one in our household has been able to connect it to the WiFi.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Cafe_Appliances, February 6, 2024
Hello there,
Thank you so much for taking the time to post this review. We're so very sorry to hear you're not having the best experience with your new coffee maker. Your comments are extremely important to us and will be considered by our product design team for review. As far as the wifi, please refer to page 12 of the Owner's Manual for assistance. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf?_ga=2.226328793.292010329.1707159145-132335501.1644413847
For assistance with the appliance or the network connectivity, please visit cafeappliances.com/connect.
Best regards. - Tierra@Cafe
Thank you so much for taking the time to post this review. We're so very sorry to hear you're not having the best experience with your new coffee maker. Your comments are extremely important to us and will be considered by our product design team for review. As far as the wifi, please refer to page 12 of the Owner's Manual for assistance. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf?_ga=2.226328793.292010329.1707159145-132335501.1644413847
For assistance with the appliance or the network connectivity, please visit cafeappliances.com/connect.
Best regards. - Tierra@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Don’t waste your money, the handle peels.
on January 25, 2024
Posted by: Jamie Carlo
from Fishkill, NY
While I love this coffee maker, I’m completely disappointed with the material used for the handle. I specifically brought this coffee machine because it matched all of my appliances. I was sold on the bronze finish. My son brought this machine as a gift for Christmas and I cannot believe it’s only been 4 weeks and the handle is peeling. Very disappointed! I expected more from GE.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Cafe_Appliances, February 5, 2024
Oh no...
We're so very sorry to hear that the handle of your new coffee maker is peeling. We certainly understand how disruptive something like this can be. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Best wishes. - Tierra@Cafe
We're so very sorry to hear that the handle of your new coffee maker is peeling. We certainly understand how disruptive something like this can be. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Best wishes. - Tierra@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
So easy to schedule!
on January 24, 2024
Posted by: Hannah624
from Utah
I love that i can schedule when to make my coffee every morning, its so convenient to get it ready before bed and then wake up to a fresh pot of coffee!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Good coffee
on January 23, 2024
Posted by: Koffeesnob
Makes a good cup of coffee. Easy to keep clean. Looks great.
Written by a customer while visiting cafeappliances.com