Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
3
Great look
on March 18, 2024
Posted by: Rld56
from Tennessee
Love the look . Carafe can be difficult to secure lid after using. When making 4 cups does not stay as hot as I would like.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, March 21, 2024
Your feedback is extremely important to us. With this in mind, we will be passing your comments about the carafe and the warming plate over to our product team. That way we can continue improving and making our models better.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Worth every penny
on March 16, 2024
Posted by: Pachi
from Virginia
I love the slick design and modern look of this coffee maker. Love how fast it is and how it keeps the coffee hot for hours after brewing.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful and Delicious!
on March 16, 2024
Posted by: coffeelib
I love the gorgeous design of this Coffee Maker. The features, whether on the machine itself or via the app, work beautifully and are so convenient! We love the insulated carafe. The finish is a stunning matte black, almost dark charcoal and it looks beautiful with the subtle copper accents.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very SMART coffee maker
on March 15, 2024
Posted by: wiremup
from Northern California
Looking for a sleek well made and smart coffee maker, this Cafe hits on everything. WiFi setup was a snap and the coffee comes out the great way cup after cup.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Gold foiling already falling off
on March 14, 2024
Posted by: Amk1
from California
I have had this coffee pot for a few months and the gold foiling on the carafe is already peeling off. I’ve tried looking for a replacement carafe and cannot find one anywhere. For the price I expected it to not peel the way it did. Especially after only hand washing it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Cafe_Appliances, March 18, 2024
We'd like to help with your coffee maker. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent Functionality
on March 14, 2024
Posted by: tatbauk
from Chicago, IL
I absolutely love this coffee maker. Not only is it pretty to look at, but the functionality is great. One more than one occasion, I have started the coffee maker up from my phone while still in bed. After having the same basic coffee maker for the past 10 years, this is an awesome upgrade! The coffee brews quickly and stays hot in the insulated carafe for hours. Plus, there is the most delightful tune when the coffee is done brewing. Truly no better way to start your day.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Paint chips within a couple of months!!!
on March 13, 2024
Posted by: Tc007
from DC
Café rose gold signature color came off all around the drip within 3 months. They sent another one, it Also chipped within 3 months. Now they say that it's "normal wear y tear". That's clearly a lie as both machines did the same thing and I'm just 1 person, not even drink coffee every day! You pay too much for this for the paint to chip within a couple of months and then GE blows you off! DON'T BUY, BUYER BEWARE!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, March 15, 2024
We are so sorry that you have experienced issues with the finish of your new coffee maker. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass this commentary along to our product team to review.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Don’t waste your money!
on March 8, 2024
Posted by: Rab2023
from Shreveport, LA
Very disappointed. I can’t get the descale light to turn off after cleaning, unplugging & holding strength button. I purchase the white and it stains horribly and can’t get it cleaned. I will look for my receipt and return if possible. I have every cafe’ appliance they make and love them all except for the coffee maker.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, March 12, 2024
We definitely want to help with this. If the descale light is still illuminated after trying a reset, then we suggest potentially getting it replaced. You can initiate the process by calling 1-800-919-6213 or at this link here: (https://www.cafeappliances.com/support/returns).
Written by a customer while visiting cafeappliances.com