Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
2
Makes great coffee.... then it dies. Not worth it.
on July 26, 2024
Posted by: Rml55
Makes fantastic coffee... then it just stops working. Worked fine for 6 months then you'd hit the brew button and it would whir for a few seconds and say it was finished brewing. Started the warranty process which requires a video of the problem... plugged it in a few days later to make the video and it worked! For a little while. Now it's doing it again plus the common "Add h20" error. Still have a month of warranty left so we'll see what happens. Overall, not worth buying for the price... too many common problems with the unit.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, July 29, 2024
We're sorry to hear that your coffee maker is giving an H2O error. To resolve the H2O error we recommend referring to page 10 of the Use & Care manual linked below:
https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf?_ga=2.11229564.993754211.1722259264-7431730.1722259264
We took a look at your case and see that you are working with our team members to resolve this issue. We encourage you to continue to work with us directly on this.
https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf?_ga=2.11229564.993754211.1722259264-7431730.1722259264
We took a look at your case and see that you are working with our team members to resolve this issue. We encourage you to continue to work with us directly on this.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Praise
on July 24, 2024
Posted by: PC1973
Already received praise from guests we had at our house about the coffee maker and coffee in general.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Delicious
on July 24, 2024
Posted by: KC406
from Riverview Michigan
I love this coffee machine! Coffee tastes great and love the looks of it!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Happy with it!
on July 23, 2024
Posted by: Katbar
from Chicago
So far, so good. We've had this coffee maker for a little over a year now. Once you get the hang of the various programming directions, it becomes easy, and as far as drip coffee makers go, this is a great one. We love the quality of the coffee. It looks really nice out on the counter as well.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Sleek look and amazing coffee!
on July 23, 2024
Posted by: Bria
from Riverside, NJ
Makes amazing premium coffee! In love with my Christmas gift.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Breaks
on July 22, 2024
Posted by: Csj1
We have had 3 of these. 2 broke, 1 under warranty after 4 months and 1 after 16 months. New one is only 30 days old
Response from cafeappliances.comBy Tierra, Cafe_Appliances, July 24, 2024
We're very sorry to hear you're not having the best experience with your coffee makers. We can assure you that GE Appliances continues to review all products for possible improvement. If needed, please visit cafeappliances.com/support/returns/, or call 1-800-430-1757 for service.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
High Quality!
on July 22, 2024
Posted by: Blair11
Amazing drip coffee! Looks amazing too! I have been through so many of the top brands and nothing is as good as this one. Do yourself a favor stop searching on reviews and trust me! I am a knit pick myself so when I say it is good, it is good!
Response from cafeappliances.comBy Charlie, Cafe_Appliances, August 2, 2024
Thank you so much for taking the time to write this review! We’re so glad to hear that you are enjoying your coffee!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
1
on July 21, 2024
Posted by: jbcab
Styling is very nice, but does not get water hot enough to brew coffee.
Response from cafeappliances.comBy Tierra, Cafe_Appliances, July 24, 2024
We value your feedback regarding your coffee maker. Your comments regarding the water not being hot enough is extremely important and will be considered by our product design team.
Written by a customer while visiting cafeappliances.com