Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
3
Good coffee - but starting to look bad
on December 27, 2024
Posted by: IreneJ61
from Myrtle Beach SC
I’ve had this coffeemaker for just under a year and I love it. The only issue I am experiencing is the copper laminate is peeling off the handle and the matte black is peeling off the bottom of the carafe.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, January 14, 2025
We'd like to help out with your carafe peeling. We recommend checking out your warranty information on page 16 inside the user manual here: https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf?
You can also reach out to our warranty team at 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
You can also reach out to our warranty team at 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Makes very good coffee but the carafe is cheap
on December 27, 2024
Posted by: tagri02
Purchased the Café Coffee maker several months ago so I pretty much ran through all of the features. It make a very good coffee and I enjoy the Wi-Fi connectivity and also the look of the machine. the one BIG complaint I have it the quality of the carafe. The carafe is light weight and feels cheap when you pick it up. For the price of this coffee maker I thought I would be receiving a NETI quality carafe that would keep the coffee hot for several hours. Instead the carafe that comes with the coffee maker is cheap plastic that does not retain heat and the beverage does stay hot long at all (less than one hour). Also, they need to correct the descale instructions in the manual as it is incorrect as written.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great tasting coffee
on December 27, 2024
Posted by: Dawna
from Winter springs, Florida
The design is absolutely beautiful. I used my coffee maker for the first time since receiving it as a gift for Christmas. What a difference in the taste of my coffee! I'm looking forward to my next cup of coffee tomorrow morning.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
WiFi won’t connect
on December 25, 2024
Posted by: Millscot84
Right out of the box the WiFi won’t connect. My google puck is just across the room but app says can’t connect and to move it closer…bummed out.
Response from cafeappliances.comBy Tierra, Café_Appliances, January 10, 2025
We'd like to assist you with your coffee maker not connecting to WiFi. Please call the Connected Home Support Line at 1-800-220-6899 (Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST), or email connected@help.geappliances.com.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Second one!!
on December 24, 2024
Posted by: Reba10
from New Jersey
[Employee of cafe_appliances] My boyfriend got me this one after my first hand me down stopped working. I love how fast it brews and the the thermal carafe keeps the coffee warm all morning, which is amazing because I work from home.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Elegant on my marble countertop!
on December 23, 2024
Posted by: CS333
from Annapolis MD
Love it! Looks elegant and easy brew setup.
I keep it clean and white using BarKeepers Friend so no scratches.
I keep it clean and white using BarKeepers Friend so no scratches.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
COFFEE NOT HOT ENOUGH AND BROKE AFTER 6 MONTHS
on December 16, 2024
Posted by: UNRELIABLE
from ELLICOTT CITY, MD
HAD THIS SINCE FATHERS DAY- COFFEE IS NOT HOT AND IT BROKE DOWN ON 12/16/24. IT WOULD NOT PUMP WATER ANYMORE
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, January 7, 2025
We want to help out with your coffee maker not heating properly. We recommend checking your warranty information on page 16 in the user manual: https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beauty and Brains
on December 16, 2024
Posted by: Jayconsoli
from Boston
Wow eye catching and brews a super cup . Easy installand easy controls makes your morning cup and delightful sip
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com