We love this coffee machine and its smart functions. The only issue is that after a while, the paint on the handle starts peeling off. The machine is beautiful and we love to display it in the kitchen but with the paint peeling off, its not attractive to display any longer.
Response from cafeappliances.comBy Adrian, GE_Appliances, January 31, 2025
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Very happy with this coffee pot. We use it in the gold star setting and the strength and temperature are perfect. Best coffee we have ever had at home. Much better than a machine of similar cost that we had been using.
Gorgeous countertop appliance with a simple and easy to use app that makes programming brews and descaling a snap. The app also communicates with and controls my other kitchen appliances so it’s a perfect solution.
we love the Cafe. the coffee is so rich and flavorful. we had no idea we were drinking “sad” little coffee until we brewed a pot in the Cafe. well never go back.
Love the coffee and the plethora of settings. It impressively does a first drip to create and capture the bloom of the coffee grounds before proceeding with the rest of the brew cycle. Biggest complaint? This sucker is so stylish, but within months, the copper finish on the carafe handle began to peel/chip away. We are not putting it in the dishwasher or using harsh chemicals. The handle and the base of the carafe now look 10 years older than the machine. I cannot seem to find a replacement carafe, so that is disappointing.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, January 21, 2025
We want to help out with your carafe needing to be replaced. We're going to be getting in touch over email to collect additional information. Please respond at your earliest convenience.
Love hate situation. Can't figure out how to actually clean the reservoir.... daily open to allow condensation to dissipate. Often using less than 10 cup freshly ground beans and having introduced filters, the grounds container leaves water and splatters nicely! ! all over inside. I clean daily and we have changed filters etc. Wondering why?