Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4 out of 5
4
(1,372 Reviews)
Open Ratings Snapshot
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product. 
(
839 out of 1,123
)
Best Buy Privacy Policy
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
5 out of 5
5
Best coffee machine ever
on February 11, 2025
Posted by: Min91
from New York, NY
Second time purchasing this coffee maker! With good maintenance it us about 6/7 years. We didn’t however purchase a protection. This time around we did. It’s sits so beautifully in our new kitchen! The coffee that brews out of this machine is delicious! Best part is you can prepare it ahead of time and brew it from your bed! By the time you’re done with morning Routine you have a fresh batch of coffee!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3 out of 5
3
Decent coffee maker terrible construction and dur.
on February 6, 2025
Posted by: Anonymous
Most of the functionality for this coffee maker works fine. And it especially keeps coffee at the right temperature for quite some time. Having said that it’s not made that good. The front panel from day one kept falling off the faux copper handle is already bubbling up from washing it and the white surface coating of the pot is falling off as well. The white has held up pretty well to coffee stains.
Response from cafeappliances.comBy JonathonCafe_AppliancesFebruary 11, 2025
We want to help out with your carafe peeling. We will be reaching out over email to collect additional information. Please respond whenever you get a moment.
Written by a customer while visiting cafeappliances.com
Customer Rating
3 out of 5
3
Good coffee but falling appart
on February 3, 2025
Posted by: Gin51
from Delaware
We bought it because it matched our cafe induction range. The copper ring under where you put the grounds in has black where the copper color is. Where it says cafe under the water tank plastic has a chip. The handle broke off the pot I supper glued it but it only lasted a month. It makes great coffee but i have to use 2 scoops more than my previous coffee brewer. We have used GE products our whole life 59 years married. Very disappointed in this product. Not the quality we are used to from you. Cost too much to fall apart. I am the only one who makes the coffee & distributes the coffee. it is treated well. I am 73.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy AdrianGE_AppliancesFebruary 5, 2025
Your feedback is extremely important to us, and we will be sure to pass these comments along to our product team for review, as we're always looking for new ways to improve our products. We will also be reaching out to via email to gather some additional information from you. Please respond to this email at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
2 out of 5
2
Coffee not hot
on February 1, 2025
Posted by: Chilly
from RiI
My husband purchased this coffee pot early on when building our new home because he loved that it matched the appliance. Every day it’s the same issue. I have a cup right after it’s brewed but he has it about a half hour to 45 minutes after & it’s never hot. We have the temp setting at the highest. Is this to be expected or is there a problem with our unit?
Response from cafeappliances.comBy AdrianGE_AppliancesFebruary 5, 2025
We are more than happy to provide guidance with this coffee maker. The temperature setting is based on the temperature of the water when it comes in contact the coffee grounds. The temperature will be lower in the carafe at the end of the brew. The warming plate will stay on for 2 hours after the brew cycle ends. What you are experiencing can be normal operation depending on the temperature of the water.
Written by a customer while visiting cafeappliances.com
Customer Rating
5 out of 5
5
Best Autodrip coffee maker I’ve end owned.
on January 29, 2025
Posted by: Lmb15
from Boston,MA
One of the best coffee makers I’ve ever owned. I’ve tried every brand and type of coffee maker over the years and this one gets an A+ across the board. Taste, functionality, style, ease of technology integration and MORE! Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5 out of 5
5
Functional and Aesthetically Pleasing
on January 26, 2025
Posted by: JSuperManC
from Las Vegas, NV
I was wary of this coffee maker as it didn’t have a burner like traditional coffee maker I have used previously, and I have never used a “smart” coffee maker before. But after learning it I must say I love it. The design and material of the coffee pot keeps the liquids hot for hours even though there is no burner. The app is easy to use and allows me to schedule the coffee pot so I can have it start at a certain time on work days and a different time on off days. I haven’t messed with the brewing settings too much as I am not that in tune with my coffee taste buds, but I found the “gold” function at 10 cups with 3 scoops gives me a nice hot beverage without the jitters. My wife and I both love how it looks and functions, so it checks every box in our house.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4 out of 5
4
Best Tasting Coffee, but sacrifices parts quality
on January 24, 2025
Posted by: DaveO
from Oakville, CT
I love this coffee maker. It makes a great pot of coffee. It’s also very elegant looking in my kitchen. However, as others have complained already the “copper” coating has chipped with only delicate hand washing and the handle is now flopping around with no way to tighten it. I have to put my hands around the pot to pour coffee. At this price range, neither one of these things should be happening and the thermos quality should be a lot better. I’d like to replace it but can’t seem to find any sort of replacement. 5 Stars for functionality, 2 stars for durability.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1 out of 5
1
great design poor quality
on January 24, 2025
Posted by: consumer
from California
I have the Cafe Specialty coffee maker C7CDAAS2PS3 in stainless and copper and only use it a couple of times a month or on weekends and the handle on the carafe broke off. Beautiful product but doesnt seem to be very sturdy especially if Im not using the appliance daily.
Response from cafeappliances.comBy TierraCafé_AppliancesJanuary 31, 2025
We'd like to assist you with the handle of your carafe breaking off. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Written by a customer while visiting cafeappliances.com
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