Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
3
Color combination wrong
on December 15, 2020
Posted by: adriana
from Mission,TX
I purchased the appliances set for my kitchen in white/brushed bronze, my husband decided to gift me the coffee maker, however the white coffee machine's handles do not match with the standard color of the white kitchen appliances (stove/fridge/dishwasher handle's standard color is white/brushed bronze)... the coffee maker is white/brushed copper, why will you do something like that?, it is supposed to match, otherwise do not present it in pictures as a set.
I have not used it yet so I can not comment about performance, just upset about the color...
I have not used it yet so I can not comment about performance, just upset about the color...
I would recommend this to a friend!
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, December 18, 2020
Hi adriana - Thank you for taking the time to post a review on your new coffeemaker. We are sorry to hear of your dissatisfaction with the color finish of the accents and handle on this unit. The copper color for the accents and handle were selected as it matches the copper cuff on the handle of your large Cafe kitchen appliances.
We will be happy to share your concerns with our small appliance design team for future product offerings.
We apologize for any inconvenience or distress this has caused you.
Vikki@Cafe
We will be happy to share your concerns with our small appliance design team for future product offerings.
We apologize for any inconvenience or distress this has caused you.
Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Beautiful
on December 14, 2020
Posted by: CupofJoe
from Washington
I have had this coffee maker for a month now. It is gorgeous! 3 stars are for actual functionally. After pouring a cup of joe no matter the angle coffee always drips down the front of the kettle. Also when lifting the coffee filter lid water always drips down the sides of the machine. Outside of these design flaws I love it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, December 18, 2020
Hi CupofJoe - Thank you for taking the time to post a review on your new coffeemaker. We are sorry to hear of the difficulty you are having and would like to look into this further. Please reach out to us directly:
https://www.geappliances.com/ge/service-and-support/contact.htm
We look forward to hearing from you.
Vikki@Cafe
https://www.geappliances.com/ge/service-and-support/contact.htm
We look forward to hearing from you.
Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
poor quality and overpriced
on December 14, 2020
Posted by: Zeke 01
from Kansas City
We expected a great deal more for the price. There are numerous models with features that make this look pedestrian by comparison. It seems they're trying to leverage a brand name for the sake of profit. This Chinese coffee pot shouldn't have made the internal approval cut.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , December 16, 2020
Hello Zeke 01-Thank you for taking the time to share your review. This is definitely not something we like to hear and are sorry that you feel this way. We appreciate your feedback and will be sure to share this with the appropriate management teams. Keep in mind, if the Coffee Maker fails due to a defect in materials or workmanship, during the limited one-year warranty, GE Appliances will either replace or refurbish your product with a new or remanufactured product, or refund the purchase price. Please see the complete details on page 16 in your manual. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-6000229-1.pdf Thanks, Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great design
on December 12, 2020
Posted by: Gkingwind
from Baltimore,MD
It’s very fast in making coffee. The WIFI setup major problem
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
WOW
on December 11, 2020
Posted by: LMS40
from Wis.
Great coffee, easy setup, and looks great on my counter as it matches my other Cafe appliance.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Beautiful Coffee Maker
on December 10, 2020
Posted by: rdblyth
from Oregon
The look of the this coffee maker is better than any other I have seen on the market. It makes great coffee. My biggest complaint is the carafe. I do not feel that it keeps the coffee warm long enough. I feel that the temperature decreases fairly quickly and that I am heating my cup up after just 30 to 45 minutes. Also the "smart" portion of the device is not all that great since you need to completely set up the machine before it is ready to go. A timer works almost just as well.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Stylish coffee maker with great features
on December 10, 2020
Posted by: MissJ
from Washington State
You are not only buying a coffee maker, you are buying a small piece of artwork for your kitchen counters! The unit is beautiful.
My only issue with the unit is how tall it is. It fits under cabinets, however, I have to move it to fill up water and put ground coffee.
My only issue with the unit is how tall it is. It fits under cabinets, however, I have to move it to fill up water and put ground coffee.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great coffee maker
on December 4, 2020
Posted by: Robin E
from San diego
I just purchased and made my first pot. Brewed on the gold setting and had the best cup I have had in a long time.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com