I bought the coffee pot a week ago. We had so many difficulties. Grounds always overflowed with 10 cups. The coffee was weak on the boldest setting. Also coffee ran down sides of pot. There was residual water in the grounds that leaked. I loved the looks of the pot and was so disappointed it did not work for us. I see many people loved their coffee maker. It matched all my new appliances. We sadly returned the coffee maker today.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy John@CAFE, Cafe Appliances, December 28, 2020
Hello Helenmarie - We are very sorry to hear about the trouble you had with your new coffee maker and are surprised by these problems. It is regretful you have already returned the appliance and urge you to reach out to us should you have any questions or concerns in the future. We are always happy to help.
We bought a black and brushed copper coffee maker to match our new major GE Cafe appliances. Its appearance was very nice with those appliances, however, its design was very poor. It could not produce 10 cups without having the grinds overflow into the coffee; it had to be taken apart after each use because the water did not drip quickly enough so the water built up in and rose into the water "shower"; the "end" bell rang when the reservoir was empty but the coffee basket was full; the coffee basket was too small to handle the coffee required to brew 10 cups; taking the coffee basket out after the brewing cycle was difficult and resulted in excess water dropping onto the carafe area below; despite trying various amounts of coffee and strength settings, the coffee was consistently weak; and the instruction books was very poorly written and lacked precise information on the operation of the appliance.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy John@CAFE, Cafe Appliances, December 28, 2020
Hello PeteKHS - Thank you for being part of the Cafe Appliances family. We hate to hear about the issues you experienced with this brand new coffee maker. This is very unexpected and we would like to know more. Please reach out to us here: https://www.cafeappliances.com/support/contact-us
We look forward to hearing from you and helping with the issues you have described.
I was researching for a good coffee maker and saw that cafe had one that matches my appliances! It has very simple controls. I love that it is smart and you can preset and get notifocations when your coffee is done, not that it's really needed-it brews quickly! And most importantly, the coffee is very good. It is also a very pretty machine.
Never thought I could fall in love with a coffee maker! This is like no other! I wanted a nice looking coffee maker for my recently upgraded kitchen and boy did I find it! This thing is GORGEOUS. I can’t stop looking at it and the app to control it works perfectly. I’ve also connected it to my Alexa. Not to mention on the bottom of the machine there is a way for you to wrap the cord nicely and tuck it so you can’t really see it! They have thought of everything! No regrets on this purchase ❤️ ☕️