Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
1
Disappointed
on February 23, 2025
Posted by: Greggor
Stopped working after 2 years wi not be buying another one
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, February 26, 2025
We're sorry to hear about your coffee maker going out. We want to help out. One of our agents will be reaching out for more information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Not happy and waiting for response
on February 23, 2025
Posted by: Marilyn S
from Phoenix
Same issue with carafe…. Rusted, handle split and finish peeled off. Replacement is expensive and not worth it. If company is not willing to work with you on the replacement I would not recommend this product. Will contact them tomorrow and next review will be dependent on their response. Companies need to stand by their products.
Response from cafeappliances.comBy Adrian, GE_Appliances, February 24, 2025
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Great Looks but Poor Functionality and Design
on February 23, 2025
Posted by: KRichter
from Ballwin, MO
Less than a year old, the finish on the bottom of the carafe has begun to flake off. It drips badly when the carafe is removed, like when pouring a cup of coffee, so there’s constantly coffee pooling on the area where the carafe sits. I expected more from a high end priced drip coffee maker. I’d submit images for illustration yet the app isn’t allowing it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, February 26, 2025
We want to help out with your carafe flaking and leaking coffee. We recommend checking into your warranty for information on potential replacement. You can view that here: https://products-salsify.geappliances.com/image/upload/s--IpTytsx7--/zgeishy0ahp3wjii2djk.pdf
You can also call our team at 1-833-4BODEWELL directly for further questions and assistance.
You can also call our team at 1-833-4BODEWELL directly for further questions and assistance.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent Coffee Brewer
on February 22, 2025
Posted by: AAC3903
from KY
Excellent brewer - hot, flavorful coffee. Beautiful as well.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Drips and Spills Constantly
on February 21, 2025
Posted by: CZ88
from Kentucky
I purchased the white finish with the white carafe to match my Cafe white appliances and that was a huge mistake. It is literally impossible to pour a cup of coffee without dripping and spilling all over. I have tried everything but nothing works. I have had it for two months and despite some of the nice features I am fed up with cleaning this coffee maker and my counters.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki, Cafe_Appliances, February 25, 2025
If you accidentally place the cap on the carafe backwards, dripping or leaking will occur. There is an arrow molded on the top of the lid, and it should be facing toward the spout. Please check to make sure the cap is on correctly. If this does not resolve the issue you're having, please call 1-800-430-1757 to discuss your options under the terms of the warranty. -Vikki@CaféAppliances
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Not great
on February 18, 2025
Posted by: Laurent
from Alabama
As pretty as it is, it is not worth the cost used at our vacation house so not daily use and after two years it quit brewing completely. Was great while it lasted but unreliable and seems to be a common issue
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, February 21, 2025
We'd like to assist you with your coffee maker no longer working. Look for an email from us soon, as we'll need more information. Please reply at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
No drip stop?!
on February 15, 2025
Posted by: arih
from Los Angeles
For the amount I paid it should just work. First attempt it overflowed and there’s no drip stop??! Even the cheapest most basic coffee makers have a drip stop. I pull the carafe out of it and it keeps flowing and dripping. Returning this.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, February 18, 2025
We're very sorry to hear that your new coffee maker isn't working as expected. If you haven't already, we recommend contacting the retailer where the unit was purchased regarding the leaking.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful maker, perfect coffee, every time!
on February 13, 2025
Posted by: Dvsidnwveudu
from Salt Lake City, Utah
The maker is beautiful and I love how you can dial in the brew specifically how you want it!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com