Hi ShelbyBob - We are delighted to hear how happy you are with your new Cafe coffeemaker. We're thrilled to hear you are truly enjoying the flavor of the coffee this lovely unit makes without you having to leave your home. We truly wish you all the best! Vikki@Cafe

Hi noladog, thank you for taking the time to share your review and for choosing this drip coffee maker for your home. While we are glad that you are enjoying its appearance, we are terribly sorry to hear of the difficulty you have experienced with controlling the water to deliver the results you desire and that you are not satisfied with its performance. We can imagine that this has been a disappointing experience for you and would love the chance to learn more about these issues so that we can offer you guidance in using the system to better serve your coffee needs. If you have not yet returned the unit and would like assistance in this, please visit the following link and scroll down to the email contact form so that we can look into this further for you: https://www.cafeappliances.com/support/contact-us. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. This feedback is very helpful, and we will be sure to share your comments with our product design team to improve the function of our coffee makers in the future. We truly appreciate you choosing Café Appliances and hope for the opportunity to continue to serve you in the future. All the best! -Eliza@Café