Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
5
Great Coffee Maker
on February 28, 2021
Posted by: Wahoops
from Central City, NE
Purchased this machine not knowing what I was missing. Quite and beautiful product. Only bad point is that base doesn’t heat up, but I drink coffee so fast anyway it does not matter.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 1, 2021
Hello Wahoops- Thank you for taking the time to share your review. We are so happy to hear you are enjoying your beautiful new coffee maker. This is not only beautiful it is a very nice model that makes delicious coffee. We appreciate your feedback regarding the carafe and will be sure to share this with our engineering and design teams. There is no heater under the thermal carafe. The coffee stays hot due to the vacuum seal thermal carafe. Please let us know if you have any questions in the future. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Makes the best tasting coffee
on February 27, 2021
Posted by: coffeelover
from Danville, CA
Replaced my XOX unit that I had for a couple of years that stopped working. While shopping the style of this unit caught my eye. It was pricey, but after unpacking it and using it, it is well worth the price.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Best cup in years
on February 26, 2021
Posted by: Cover22
from El macero
I felt the recommended amount of grounds per cup was a bit high. But I also drink coffee that a half step from wet asphalt already. Temperature was perfect and I can’t wait to try it with a better roast.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 2, 2021
Hello Cover22- Thank you for taking the time to share your review. We are so pleased to hear that you've had your best cup ever from this coffee maker. We recommend a medium grind coffee. Any finer grind than that can lead to overflow of coffee grounds. We also recommend to use the provided scoop with a flush level of grounds. Heaping scoops can lead to too much grinds/coffee grounds and potentially cause overflows. If you have any questions in the future, please reach out to our GE Answer Center at 1-800-626-2000. We are always happy to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Beautiful Design. Poor Execution.
on February 25, 2021
Posted by: Damon
from New Jersey
I was so excited to receive this coffee machine and as expected, it was beautiful. Unfortunately it does not function as great as it looks. Pros: 1. Aesthetically beautiful 2. Very quiet 3. Brews coffee to the best of its taste. Cons: 1. The base doesn't heat up, so coffee doesn't stay warm for too long (even at the 205 degree temp). 2. The drip nozzle has to be pushed in manually in order to put the pot back on the base. 3. The weekly brew feature does not work. 4. I cannot get it to sync up to Alexa for the life of me. 5. Not all the water makes it out of the reservoir so you'll have to add more water to compensate for the loss, and if you want to remove the left over water, you'll have to unplug and turn the whole unit upside down leaving you to have to set the clock all over again each time. For this price it should not have these many flaws.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 2, 2021
Hello Damon- Thank you for taking the time to share your review. We appreciate your feedback and will be sure to share this with our design teams. In the meantime, please review page 12 in your manual for WiFi information and assistance: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-6000229-4.pdf
In regards to the carafe, you are correct, there is no heater under the thermal carafe. The coffee stays hot due to the vacuum seal thermal carafe. Please let us know if you have any questions in the future. If you believe there are issues that need to be addressed, please call 1-800-430-1757. Thank you! Joyce@Cafe
In regards to the carafe, you are correct, there is no heater under the thermal carafe. The coffee stays hot due to the vacuum seal thermal carafe. Please let us know if you have any questions in the future. If you believe there are issues that need to be addressed, please call 1-800-430-1757. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Features question
on February 24, 2021
Posted by: Ness
Hi I am interested in purchasing this as a gift for my fiancé. Does this only take ground coffee or may beans be used?
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 25, 2021
Hello Ness- Thank you for taking the time to share your review. This is a beautiful coffee maker and we are sure your fiancé will love it. We recommend using the scoop that comes with your coffee maker, and use a flush level of grounds. Heaping scoops can lead to too much coffee grounds and can potentially cause overflows. Note: For an optimum coffee taste, buy whole coffee beans and finely grind them just before brewing. We don't recommend putting whole beans in your coffee maker. Please reach out to our GE Answer Center at 1-800-626-2000 if you have any additional questions. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Good decision
on February 23, 2021
Posted by: Lilyan
from Naples, FL
This coffee maker provides all the needed adjustments to brew the coffee you prefer. My only complaint is that there’s no explanation of the arrow’s position on the carafe lid. After brewing should the arrow be at 9 o’clock to lick in the heat? That information would be helpful.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , February 24, 2021
Hello Lilyan- Thank you for taking the time to share your review. We are so happy to hear you are happy with your decision to purchase this coffee maker. It is absolutely beautiful. The arrow should be locked after brewing. The arrow will show you how to unlock the showerhead to remove it for cleaning. Please see page 15 in your manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-6000229-4.pdf If you have additional questions, please reach out to our GE Answer Center at 1-800-432-2737. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Beautiful and simple but water canister is fixed
on February 22, 2021
Posted by: AABB
from Dana Point, CA
I purchased because of the Specialty Coffee association recommending it for quality made coffee and it seems to be doing it’s job. The one thing I do not appreciate is the fixed water container. If one does not drink coffee everyday, like myself, the idea of water sitting in the canister for the next use days later is not ideal. I have to run a fake coffee run to empty the water which uses up the machine for no reason and wasted energy.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 23, 2021
Hello AABB- Thank you for taking the time to share your review. We are so happy to hear you are loving the coffee maker. This is a beautiful model and the coffee is great tasting. We appreciate your feedback in regards to the water reservoir. We will share this with our design teams. Please let us know if you have questions in the future. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Sleek & Beautiful
on February 21, 2021
Posted by: Hp1979
from Seguin, Tx
I bought this appliance to match all my Cafe appliances purchased last May I love it!
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , February 22, 2021
Hello Hp1979- Thank you for taking the time to share your review. We are so happy to hear you are loving your new coffee maker. It is absolutely beautiful! Please let us know if you have any questions in the future. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com