Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
1
Stops brewing after a year or less
on March 17, 2025
Posted by: LA1028
We love the look of this coffee maker and the fact that it is wi-if enabled. When it worked, it brewed great coffee. Ours stopped working 1 year and one 1 week after purchasing. There is no error message - just a spinning light and the brew never starts. We were sent a replacement and the SAME thing happened not even two months later. So disappointed. We give up.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, March 19, 2025
We are sorry to hear about your coffee maker not brewing properly. We'd like to help out. We recommend trying a full clean of the unit. You can find instructions for this on pages 14 and 15 inside the user manual here: https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf
In the meantime, we will be reaching out over email to offer additional assistance. Please reply at your earliest convenience.
In the meantime, we will be reaching out over email to offer additional assistance. Please reply at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Good coffee, but handle breaking after 15 months
on March 16, 2025
Posted by: Matt in TX
from Texas
This coffee maker does a great job with coffee, but unfortunately I am experiencing the same issues as others, with the carafe handle expanding and coming apart, after only 15 months. Even if this was an unforeseen design issue, it seems only right to correct this for those who experienced these issues after such a short time.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, March 18, 2025
We see that you are working with one of our agents, and we are confident that they will assist you with getting this issue properly addressed.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Trash
on March 13, 2025
Posted by: Jtpa007
from CT
Garbage, twice now handle broke off carafe cause its attached with plastic, first time was under warranty, now its not so I have to buy a new one, why would I was $$ on an obvious design flaw, going in trash and will stick with a french press. Support was zero help, will never buy a GE product again.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, March 14, 2025
We want to help out with your carafe breaking off. We will be reaching out over email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Best coffee maker!
on March 8, 2025
Posted by: Lesa8900
We love everything about the coffee maker.
Taste and quickness of the brew is great.
Only negative is the white thermal craft stains even with cleaning within an hr. If the brew.
Taste and quickness of the brew is great.
Only negative is the white thermal craft stains even with cleaning within an hr. If the brew.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful Coffee Maker
on March 8, 2025
Posted by: Kara D
from KC
We absolutely love our Café coffee maker! It’s so sleek and brews the coffee perfectly!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
10/10 Coffee Maker
on March 2, 2025
Posted by: Anonymous
from Dakota Dunes, SD
Super easy set up and self installation! I can’t wait to get my first use out of the coffee maker (through the SmartHQ App) which also makes it super easy and convenient to schedule my morning coffee routine! Highly recommend this product.
I would recommend this to a friend!
Response from cafeappliances.comBy Tierra, Café_Appliances, March 13, 2025
Thank you so much for the positive feedback! We're so glad to hear you're happy with your new coffee maker. The built-in wifi is a plus. We hope you will enjoy it for many years to come!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Best cup of coffee ever
on March 1, 2025
Posted by: Cafe snob
from Charlotte, NC
Beautiful. I have all Cafe appliances and this was the cherry on top.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Overall nice coffee maker- but coating is chipping
on February 27, 2025
Posted by: WlTl
Makes great coffee but the paint on the handles is chipping and so it the coating on the bottom edge of the pot- Disappointed in the way it looks after only 7 months of use
I would recommend this to a friend!
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, February 28, 2025
We are sorry to hear about the carafe chipping, we'd like to help. We will be reaching out over email for more information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com