Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
5
Best tasting coffee
on July 1, 2021
Posted by: Remysdad210
from Columbus ohio
I'm not a coffee gourmet. I don't grind my own beans. I use French Market coffee from a can. Nevertheless, this machine makes the best cup.of coffee I've ever had. It's wonderful to have that experience everyday.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful Design and Brews coffee super fast.
on June 29, 2021
Posted by: Allen48
from Fort Worth, Texas
We bought this coffee maker to replace an old one of another manufacturer. We love the way this coffee maker makes coffee and look forward to using it for years to come. Also, it's just plain beautiful.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Best Home Coffee I've Had
on June 23, 2021
Posted by: stevem4
from NH
This is the best home made coffee I've ever had. The machine is stylish and looks amazing. I've been extremely pleased with the product and coffee so far!
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, June 25, 2021
Hello- Congratulations on your new Coffee Maker. We agree, this is a beautiful model and it does make a great cup of coffee. We are so happy to hear you are enjoying the coffee and pleased with your purchase. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Should be 12 cups
on June 18, 2021
Posted by: Dawn C
from Parker, CO
I love, love, love Cafe appliances! We were going to order the coffee maker, but 10 cups is too little. We are used to a 12 cup coffee maker. Bummer!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love this
on June 16, 2021
Posted by: SarahM
from Chino CA
I love this machine. It was very pricey, so I hope it lasts for a few years.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great coffee maker!!!
on June 14, 2021
Posted by: marsh2021
from Wilsonville OR
My old coffee maker failed & it was time to research a new one. I like my coffee hot. This coffee maker agrees with me & let’s me brew up to 205°. It took a few tries to get just the right cup of coffee for me, but I did. I really love this machine!
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , June 15, 2021
Hello- We are so glad to hear you are loving your new Cafe Coffee Maker. It is beyond beautiful and makes a great cup of coffee. It really couldn't be better! Thanks so much for taking the time to share your review. We appreciate you. If you have any questions in the future, please don't hesitate letting us know. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Super Sleek and Modern!
on June 12, 2021
Posted by: gb47
from Jonesboro, AR
Extremely sleek and modern design that functions wonderfully! This looks great in our kitchen and is very convenient and easy to use.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Good luck getting a replacement filter
on June 8, 2021
Posted by: Nightlover813
from Riverview Fl
I would give this coffee maker 5 stars except getting a replacement water filter is next to impossible. I’m not talking about the nest filter that holds the coffee grounds. I’m talking about the charcoal filter that fits into the basket at the bottom of the water reservoir.
Onto the brewer, it makes great coffee. I’m a coffee snob. I buy fresh roasted beans from a artisan roaster and grind enough for one pot. I never thought I’d grind the beans the night before brewing but this machine is Alexa enabled and getting out of bed to find my coffee waiting for me makes that worthwhile. You can set the strength of the brew and the temperature of the water to your personal preferences.
It’s a shame that something as simple as a filter is next to impossible to purchase. Come on GE you can do better that this!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Eliza@Café , GE Appliances, June 9, 2021
Hi there, thanks for reaching out to us! We truly appreciate you choosing this Specialty Drip coffee maker for your home and taking the time to share your review. We're very excited that you are impressed with the professional quality and customization that it provides and have been pleasantly surprised by how the SmartHQ app integrations can simplify your morning routine!
However, we're very sorry to hear that you're having trouble replacing the carbon filter. This filter should be replaced every 3-6 months depending on use and you can view this replacement here: https://www.geapplianceparts.com/store/parts/spec/wc02x20412. We're very sorry to say that this filter is currently out of stock and has an estimated availability of 7/19. We sincerely apologize for the inconvenience and encourage you to stay in touch with our Parts & Accessories department for updates on availability.
Your feedback plays a key role in our ongoing commitment to improving your experience and we have shared it with our design and parts teams for review. We sincerely hope to restore your trust in us and for the chance to continue to serve and support you with your coffee maker in the years to come. Thanks for being a part of the Café Appliances family! -Eliza@Café
However, we're very sorry to hear that you're having trouble replacing the carbon filter. This filter should be replaced every 3-6 months depending on use and you can view this replacement here: https://www.geapplianceparts.com/store/parts/spec/wc02x20412. We're very sorry to say that this filter is currently out of stock and has an estimated availability of 7/19. We sincerely apologize for the inconvenience and encourage you to stay in touch with our Parts & Accessories department for updates on availability.
Your feedback plays a key role in our ongoing commitment to improving your experience and we have shared it with our design and parts teams for review. We sincerely hope to restore your trust in us and for the chance to continue to serve and support you with your coffee maker in the years to come. Thanks for being a part of the Café Appliances family! -Eliza@Café
Written by a customer while visiting cafeappliances.com