Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
5
Love this coffee maker
on September 20, 2021
Posted by: Michael loves pugs
from Las Vegas
This not only is a beautiful looking appliance, it makes an awful good cup of coffee….and fast too.
Everyone that comes to my new place comments on the coffee maker. Well designed.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Best coffee pot
on September 20, 2021
Posted by: Bratchild5
from Washington state
This coffee pot brings out the real flavors of the coffee. I highly recommend it. This is top quality.
I would recommend this to a friend!
Response from cafeappliances.comBy Mikayla@Cafe, Cafe_Appliances, September 22, 2021
Hi there - Thanks for sharing your feedback. We're so glad that your new coffee maker is making flavorful coffee. You have a fantastic model and we're happy you like it. Thanks for making Café a part of your home! -Mikayla@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
WHAT HAPPEN
on September 16, 2021
Posted by: Me Irene
from RI
I just received my replacement. My original machine died after 8 months of use.
For a machine this pricy I would hope that it would last years.
I was given a replacement no questions asked, which says a lot to me.
I'm hoping that was just a fluke.
I would really like to have a removable water reservoir. The water stays in there and after a while you have nasty stuff growing in it, So my mission is to clean it with vinegar once a month.
For a machine this pricy I would hope that it would last years.
I was given a replacement no questions asked, which says a lot to me.
I'm hoping that was just a fluke.
I would really like to have a removable water reservoir. The water stays in there and after a while you have nasty stuff growing in it, So my mission is to clean it with vinegar once a month.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Guy@Cafe, Cafe Appliances, September 17, 2021
Hi there, we're sorry your original coffee maker quit working just after 8 months of use and that your water was growing unclean. This is certainly not our expectation so we can imagine your disappointment. With that said, we're pleased to know you've received a new unit.
In addition, we'll be sure to share your suggestion with our team. We appreciate you reaching out to us and we're wishing you the very best.
Guy@Cafe
In addition, we'll be sure to share your suggestion with our team. We appreciate you reaching out to us and we're wishing you the very best.
Guy@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Best coffee!
on September 16, 2021
Posted by: Justyna J
from Long Island, NY
This coffee maker is absolutely THE BEST!
The sleek look is as amazing as the taste of the coffee it brews. Worth every penny!
The sleek look is as amazing as the taste of the coffee it brews. Worth every penny!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Consistently Great
on September 16, 2021
Posted by: ac510
from NY
This coffee maker is easy and intuitive to use. Whether using the app or turning it on manually, it does everything I expected of the product. Zero complaints!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Beautiful Design, Finish Quality Concern
on September 13, 2021
Posted by: LoveCafeDesign
from Eden Prairie MN
I purchased this beautiful coffee pot in January 2021. Love the coffee maker, smart features, and the design is beautiful. I take exceptional care of the pot and noticed that the flat black finish is starting to come off where you push in and remove the pot from the holder. Given the pot is less than 1 year old and how much I paid for this coffee maker, I'm very unhappy with the finish quality. I'm awaiting resolution on my warranty options and will update this review if properly resolved to my satisfaction to a higher overall rating.
I would recommend this to a friend!
Response from cafeappliances.comBy Olga@Cafe, Cafe_Appliances, September 15, 2021
Hello - Thanks for your feedback. We are sorry the flat black finish of your coffeemaker is coming off. We are glad you are taking advantage of your warranty and we are confident the issue will be resolved to your satisfaction. You can view your model's warranty details on page 16 of the manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-9000019-1.pdf
We apologize for any inconvenience it has caused.
Olga@Cafe
We apologize for any inconvenience it has caused.
Olga@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great look and design, amazing smart home features
on September 13, 2021
Posted by: RRNYC
from New York, NY
Having the ability to turn on the coffeemaker from my phone upon waking is pretty incredible. As is changing the brew features (number of cups, strenghth, water temp). I've been a Nespresso user for 5 years but was really tired of the coffee selections. However, having the ability to make a cup instantaneously made me hesitant about switching. This coffee maker allows me to choose my own blends all while having my coffee brewed before i arrive in the kitchen. The sleek design of the carafe is a plus. I'm very happy with my purchase
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Easy to use.
on September 10, 2021
Posted by: Adisa64
from Pleasant Hill, CA
Overall compact design and quality of workmanship.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com