Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4 out of 5
4
(1,372 Reviews)
Open Ratings Snapshot
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product. 
(
839 out of 1,123
)
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Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
5 out of 5
5
Excellent coffee maker, easy to use, reliable
on November 14, 2021
Posted by: JackNJ
from NJ
Set up was easy out of the box. Most important it makes great coffee. We set it to the Gold setting and it produces a bold, hot pot of coffee. If you like your coffee less bold than there are easy settings for less intensity or lower temperatures.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4 out of 5
4
Beautiful design
on November 10, 2021
Posted by: Sonjax
Have had the coffee pot for about 2 months and makes good coffee. We specifically bought it for the dimensions and fits great in the space needed. My only complaint is that they name is black-it is NOT black. Definitely dark matte gray
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5 out of 5
5
Great cup of coffee
on November 9, 2021
Posted by: GPack
from Nebraska
Looks great, love the ability to start coffee from my phone.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5 out of 5
5
Love it!
on November 9, 2021
Posted by: caffiend
from Alpharetta, GA
I had been stalking this coffee maker for over a year before I received it as a birthday gift. I absolutely love it! Not only is it the sexiest looking coffee maker ever, it's got brains, too. We love requesting "Alexa, start my coffee brewer" - and then walking downstairs to a fresh pot of coffee. We also like all of the options for type of brew... and number of cups.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3 out of 5
3
Great design, weak coffee?
on November 9, 2021
Posted by: Psymac
from Tampa, FL
Compared to my Oxo Brain, this is extremely well designed and a quality product. However, for some reason it produces much weaker coffee when compared to the Oxo. Both are SCA approved, so not sure the reason, perhaps the coffee does not stay in contact as long or the bloom cycle is different.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe AppliancesCafe AppliancesNovember 10, 2021
Hi!

Thanks for leaving a review.

Love to hear that you're, overall, pleased with your new coffeemaker! You can select the brew strength of your coffee by following these steps:

1. Push the Strength button. The strength options and Strength button will light up. The Strength options are Gold, Light, Medium, and Bold.

2. Rotate the Brew/Select knob to select the strength and push to select, or push the Strength button to confirm your selection. The outer ring of the Brew/Select knob will light up to confirm your selection when the knob or button is pushed.

Use LIGHT if you prefer a lower extraction of flavor; use MEDIUM for an optimum strength or if you routinely brew different cup sizes and temperatures; use BOLD if you prefer a higher extraction of flavor. If you don't have a preference, try using the Gold setting first. This setting provides the highest quality brew. You can always adjust your preferences later!

Hope this is helpful!

Best wishes,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5 out of 5
5
Great coffee every time
on November 6, 2021
Posted by: Shirley60619
from Rhode isalnd
I recently purchased this coffee maker and I’m glad I did. The coffee is perfectly brewed and has heat control so the temperature is perfect every time. We’ll worth the money, you will not be disappointed.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4 out of 5
4
Broke down after 8 months...
on November 6, 2021
Posted by: Chelsearene08
from Amarillo, TX
We loved this machine at first...it was amazing, made a great strong brew, loved the ease of use on it and not to mention its sleek look BUT we have had it only 8 months and it's broke. Trying to resolve the issue. So sad when you wake up needing a cup of coffee and your machine is broke (insert crying emoji).
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5 out of 5
5
Excellent choice!!
on November 5, 2021
Posted by: mboyd24
from Milford NJ
Coffee make is easy to use, brews smooth and carafe keeps it hot for over 2 hours! Very happy with our purchase!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
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