Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
2
Leaking water
on December 27, 2021
Posted by: Blake
from Livermore,Ca
Every time I make coffee it leaks from the bottoms all over the counter top. The coffee is good and it looks great but very upset that it leaks so much
Response from cafeappliances.comBy Mikayla@Cafe, Cafe_Appliances, December 29, 2021
Hello - Thanks for sharing your experience with your coffee maker. We're glad that overall you're pleased with its design and great tasting coffee. We hate that it's leaking and we're glad to help. If the carafe is not firmly in place and pressing the drip stop on the bottom of the basket, then the brewing basket could potentially overflow. There is a sensor in the base of the unit that detects if the carafe is not present. Also, if the cap is on the carafe backwards, dripping or leaking will occur. There is an arrow molded on the top of the lid and it should be facing toward the spout.
We hope that this helps. Please let us know if any questions or concerns come up. Thanks again! -Mikayla@Cafe
We hope that this helps. Please let us know if any questions or concerns come up. Thanks again! -Mikayla@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Perfect taste and temperature!
on December 27, 2021
Posted by: GinaS
from Phoenix, AZ
I did not know my coffee could taste like this until I tried my café maker. The perfect combination from the coffee beans taste and temperature are the best way to start my morning
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Amazing!
on December 26, 2021
Posted by: Westoffroadoutlaws
from Nebraska
We have had th is for a little over a month now, it's AMAZING! set up was a breeze, connected right away with my google home and now before I even get out of bed my coffee is waiting for me! The pot keeps the coffee hot for a few hours after brewing as well! Never have to worry about turning off the pot and no more burnt coffee taste! This brews the coffee in half the time our old Bunn maker did as well.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the design!
on December 25, 2021
Posted by: MBDAD
from Orange County, CA
Love the design and the compact size! It looks sleek on the counter and match our kitchen. Purchase this product for its thermo feature and it works pretty well, up to 4 hours without problem.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great packaging
on December 25, 2021
Posted by: Cutter
from Mississippi
I was impressed before i ever brewed a cup. Packaging on par with Apple, simple, clean and an excellent brew. I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Like it so far
on December 25, 2021
Posted by: Dee24
from Dallas TX
Beautiful appliance, looks good on counter. Only issue is the WiFi set up is proving to be difficult. Not connecting and so forth.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Great looks, breaks constantly
on December 25, 2021
Posted by: Coffemakersshouldwork
from Michigan
So disappointed in this product and GE. This product looks nice, but constantly breaks and won't brew coffee (Purchased in May 2021). Now, it will never start brewing, and gives no error codes. Just spins and spins. A coffee maker should not be filled with headaches and suggestions to take in for service. ITS A COFFEE MAKER.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Mikayla@Cafe, Cafe_Appliances, December 30, 2021
Hello there - Thanks for sharing your feedback. We're disappointed to hear of the trouble you've had with your coffee maker and that it stopped working after a few months. This certainly isn't something we would expect from a new unit and we truly do apologize for any inconvenience this has caused. We're glad to see that you've been in contact with our consumer relations team to resolve the issue. Let us know if any additional questions or concerns come up. Thanks again. -Mikayla@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Awesome style
on December 25, 2021
Posted by: Lekili
from San Lorenzo , CA
This was a Christmas gift from my family, they have one and I fell in love with it while visiting them. I love the style, the color and the features of this coffe maker.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com