Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
4
Beautiful design, wish temp was warmer
on January 25, 2022
Posted by: JavaKO
from MO
Absolutely love the design & brewing features. However, the carafe does not stay warm for morning refills. I find myself using the microwave for warming my mug. My old machine had a setting to keep warm for 4-hours and I imagined the insulated carafe would’ve maintained a fresher pot of morning Joe.
I’m willing to sacrifice beauty over functionality but would be willing to purchase an upgrade in a future model!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Perfect Cup of Coffee
on January 25, 2022
Posted by: Christine0067
from Orlando
The design and finish are lovely! Quality coffee maker. I love the options to choose the temperature of your coffee. It is a bit more complicated than a basic coffee maker, but takes no time at all to catch on. Easy to clean and has a descaling reminder and hour long self-cleaning process. Delicious, coffee house cup, every time. Pricey but worth it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Good but… UPDATE
on January 25, 2022
Posted by: RHOLDIN
from Noble, OK
Since my wife saw this coffee maker she completely fell in love with it, I was impressed by the fact that we don't drink coffee on a regular basis! after reading the characteristics of the coffee maker and seeing how nice it was, we decided to purchase it, however it has not even been a year since its purchase and the coffee maker is already cracking at the base, I am disappointed that a coffee maker that looks resistant and at this price the base has cracked, especially because we don't drink coffee every day, but very rarely, let's hope they improve the base materials so that this doesn't happen again in the future
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Coffee, quickly
on January 24, 2022
Posted by: j123
from Alameda, CA
Received this Cafe coffee maker as a gift. It's smart, good-looking, and makes great coffee quickly.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Outstanding Coffee Maker
on January 22, 2022
Posted by: JB Good
from Portland, OR
This coffee maker brews the best coffee of any coffee maker I've had before. It actually saves me coffee compared to the last one as I don't need to use as much grounds due to a better extraction process. I love the brew setting feature, and especially the WiFi compatibility. Yes, it's spendy but so far has been worth it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Great coffee, poor materials
on January 21, 2022
Posted by: Susan668
from Tarpon Springs, FL
The coffee has been great and everything works as promised, however, the copper handle is deteriorating. The coffee maker was purchased 11/1/21.
I would recommend this to a friend!
Response from cafeappliances.comBy Sarah@Café, Cafe_Appliances, January 24, 2022
Hi there, and thanks for letting us know about your experience with this coffee maker. We’re thrilled the unit is working as expected and making great coffee for you! However, we do hate to hear you’ve had an issue with the copper handle deteriorating – we know how concerning that would be, especially for such an attractive model. This isn’t the experience we want for you, and we’d like to assist.
We will be reaching out to you over email to get a few additional details. We hope to hear back from you soon, so we can come to the best possible resolution for this concern. In the meantime, we’re wishing you all the best! -Sarah@Café
We will be reaching out to you over email to get a few additional details. We hope to hear back from you soon, so we can come to the best possible resolution for this concern. In the meantime, we’re wishing you all the best! -Sarah@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Wonderful
on January 20, 2022
Posted by: JPL5678
from New York
It’s sleek, quiet and a great addition to the kitchen! The gold brew makes a great cup of coffee. My only negative comments are the cups it brews are small so take that I do consideration and the stainless steel always has water marks- I wish I purchased the white one instead as it looks messy/ dirty if you don’t use a stainless steel cloth every single time you touch it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Coffee not staying hot
on January 19, 2022
Posted by: Nikki23838
from Chesterfield, Va
I love the look but not the practical function. I want hot coffee from my thermal carafe.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sarah@Cafe, Café_Appliances , January 24, 2022
Hi there, and thanks for submitting your feedback on this model. While we’re thrilled you love the look of this attractive coffee maker, we truly hate to hear you are dissatisfied with the temperature of the coffee. We know that may be frustrating.
This model is designed with a vacuum sealed thermal carafe to keep the coffee hot, and the heat of the coffee should be maintained for a minimum of one hour after brewing. If you’d like to adjust to a higher temperature, information on that is available on page 9 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-9000019-1.pdf&_ga=2.44064548.161594099.1643054914-1884396328.1640889487 .
We hope that information may help. Our Design team will be informed of your feedback regarding the coffee not staying warm enough for your preference; we value your insights, as we always want to be aware of any concerns our consumers have. If you have any other concerns or inquiries, we are happy to offer assistance any time. Best wishes! -Sarah@Café
This model is designed with a vacuum sealed thermal carafe to keep the coffee hot, and the heat of the coffee should be maintained for a minimum of one hour after brewing. If you’d like to adjust to a higher temperature, information on that is available on page 9 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-9000019-1.pdf&_ga=2.44064548.161594099.1643054914-1884396328.1640889487 .
We hope that information may help. Our Design team will be informed of your feedback regarding the coffee not staying warm enough for your preference; we value your insights, as we always want to be aware of any concerns our consumers have. If you have any other concerns or inquiries, we are happy to offer assistance any time. Best wishes! -Sarah@Café
Written by a customer while visiting cafeappliances.com