Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
3
It's features
on April 30, 2025
Posted by: Resourceful
The Cafe coffee maker gives an error code, and it doesn't explain the reason.
Response from cafeappliances.comBy Adrian, GE_Appliances, May 2, 2025
We recommend resetting your coffee maker by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function and eliminate the error code, we recommend taking advantage of your limited warranty. You can view your warranty details on page 16 of the Owner's Manual here: https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Consistent, tasty brew!
on April 30, 2025
Posted by: Heatherm
So far we’ve had this coffee maker for a little over a month and we love it. The brew is so consistent and delicious. Easy clean up too, and the features are easy to use. And as a bonus, it’s pretty and matches our Cafè espresso maker 😁
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful & functional
on April 27, 2025
Posted by: VickiChick
Beautiful coffee maker that brews excellent coffee. It's easy to clean, looks great on our counter, and brews a pot of coffee in about 5 mins.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love it!!!
on April 26, 2025
Posted by: Karhoy
Besides being a very good looking stainless steel and copper (stylish) coffee maker it’s super easy to control and the brewing of the coffee itself excellent. Plus, it has enough capacity for the amount of us coffee drinkers at home would normally brew.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
unacceptable short lifespan
on April 22, 2025
Posted by: coffeelover9
from St Pete Beach FL
Made great coffee until it died after 6 months of casual use. Apparently this is a known defect. Tried contacting GE and while they were very nice, it was futile. Didn't do anything other than put me on hold. Time to buy something new....
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, April 23, 2025
We'd like to assist you with your coffee maker going out. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Can not recommend. Had 3 break the same way.
on April 21, 2025
Posted by: Chuck727
from Michigan
I would love to give this coffee maker 5 stars. It does make good coffee, looks nice, and seemed built well. However I have now had 3 fail in the exact same way. They stop pumping water. The first one was replaced under warranty, which was good of them. The second maker failed in the same way, and the one that I gifted also failed in the same way. Oddly, they would pump water when you would do a descaling, however not when coffee was ask of it.
Unless CAFE fixes their QC issues, I can not recommend.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, April 24, 2025
We are sorry to hear about your coffee makers not pumping water. We will be forwarding this over to our product team to review. This will allow us to look for potential improvements we can make for our models going forward. Thanks again for sharing.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
what its all about.
on April 19, 2025
Posted by: cup of joe
It brews a great cup of coffee consistently. Easy to setup and use.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
failed after 4 months
on April 19, 2025
Posted by: Bob17
It was fine when it worked. Lasted just over 4 months before it stopped brewing. Multiple attempts to reset and/or clean have not been successful.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, April 23, 2025
We would like to provide guidance with this coffee maker. We encourage you to take advantage of your limited warranty to get this brewing issue properly addressed. You can view your warranty details on page 16 of the Owner's Manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf
https://products-salsify.geappliances.com/image/upload/s--7AYSkUUx--/j9ps7cfsqfoecc02numn.pdf
Written by a customer while visiting cafeappliances.com