Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
5
Stylish, Sleek, & Superb
on October 18, 2022
Posted by: HMonzo
from NJ
Coffee maker is great. The ability to preset and have it made while your still in bed or control it from wifi and start it up whenever you like is like magic.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Cafe Specialty Coffee Maker
on October 18, 2022
Posted by: Devorah
from San Francisco, CA
Makes great coffee. Only gripe is the carafe lid. It should, on turning, be able to pour coffee, not have to remove the lid entirely.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks good, but is not worth the price
on October 17, 2022
Posted by: Aminnesota
from Minnesota
I like how the machine looks and the smart controls are excellent for setting the temp and brew time. However, I am consistently finding coffee grounds in my cup I have tried both paper filters and the reusable the result is the same. and not having a detachable water tank is less than ideal too.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Matthew@Café , Café_Appliances, October 18, 2022
Thank you for sharing your honest feedback with us. While we always strive to provide our consumers with the highest quality products and services, we also understand that there is room for improvement. This said, we would like to apologize for the aspects of this coffeemaker that you are unhappy with. This is certainly not the experience we wish for our consumers to have so, please know that we will be happy to share this information with our product team.
Thank you again for your feedback as it allows us to learn the best methods to improve our products in the future. If you ever need assistance, please reach out to us. All the best – Matthew@Café
Thank you again for your feedback as it allows us to learn the best methods to improve our products in the future. If you ever need assistance, please reach out to us. All the best – Matthew@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Marvelous Coffee Maker
on October 16, 2022
Posted by: Kitchdog
from Santa Clarita
This coffee maker is fantastic. The settings are simple. The overall appearance is just stunning.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Thermal Carafe has WATER trapped inside
on October 15, 2022
Posted by: Foggy
from Los Angeles, CA
First off, let me say that I LOVE the machine itself. It makes great coffee, quickly. But, I have only owned the machine for a few months and the thermal carafe has water trapped inside the carafe walls! I would think about getting the glass carafe, instead, if you are interested in this machine. Wish I had purchased that one, instead!
I would recommend this to a friend!
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, October 17, 2022
Greetings! Thank you for reaching out with this feedback. We are so happy to hear that you like your coffee maker so far, but we can imagine how frustrating it would be to deal with water in your carafe.
If you haven't already, we recommend reaching out to our factory service team to initiate a warranty claim. They can be contacted by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET.
We hope this helps, and please feel free to reach out with any additional questions you may have. -Elliot@Cafe
If you haven't already, we recommend reaching out to our factory service team to initiate a warranty claim. They can be contacted by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET.
We hope this helps, and please feel free to reach out with any additional questions you may have. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Beautiful;also makes great coffee!
on October 13, 2022
Posted by: Maryeeee
from Salt Lake Ciry
GE had to replace this for me after about 15 months as it stopped brewing.That being said, they were nice about it, and all is well in my coffee world again. If I were to purchase again, I would consider the black or stainless; the white matches my suite of appliances but is harder to keep from looking stained. The other colors would provide a nice accent and be much easier to keep up.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great product
on October 8, 2022
Posted by: Karito1402
from Kissimmee, FL
It's a good product but a little complicated od understand how to use it. But it has style and it's a good product.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful and functional
on October 4, 2022
Posted by: Meveque
from Jenks, Ok
I love this coffee maker: the way it works, the options I can choose, and the customer service! I think I got overzealous with my first one by cleaning it before it needed it and it stopped brewing. I contacted customer service and within a week, I had a new one. It has worked without issue since (3 months ago). I love the options to choose what kind of brew and how many cups. I also love the insulated carafe and do not need to worry if I left the coffee pot on when I leave the house. Coffee stays warm for 6 hours in the carafe, maybe even longer! I also enjoy hearing the bell once it has finished brewing. Worth the cost. I would love to have the fancier coffee makers (like the espresso machine) but this is a fantastic daily workhorse.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com