Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
5
Beautiful appliance
on November 13, 2022
Posted by: LisaF01
from Crystal lake
Looks very nice on the counter and compliments our other appliances nicely. The carafe can be put on the table and it will keep the coffee hot. Or first brew is delicious.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe' Coffee Makeer
on November 8, 2022
Posted by: Drumsoup
from NC
I just received this item last week. It is very attractive on the counter along with my other Cafe' Appliances. It is extremely easy to use and actually makes good HOT coffee that stays hot in the carafe for a long time... I'd recommend this coffee maker to anyone who wants a good quality maker.. It is really over priced though for what it is...
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Grounds overflow
on October 30, 2022
Posted by: Mikep007
from Detroit, MI
Has a lot of neat functions but it doesn’t do the one thing it needs to do properly. Make coffee. I will agree with the other reviews. I am adding the appropriate amount of water and coffee. I am getting overflowing grounds constantly. Both in the pot and all over the inside of the machine. We refuse to brew more than 6 cups because it will just get everywhere. Also my first unit failed after 9 months. Digital display isn’t working. Had to send it back.
Response from cafeappliances.comBy Kianna@Café , Café , November 3, 2022
Thanks for reviewing your coffee maker. We're happy to hear that you like the different functions, but sorry that you are not impressed with how it makes coffee, and you had to send it back. Your experience is important to us, and we will use your feedback to improve.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@Café
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
I love it!
on October 28, 2022
Posted by: Alexalexalex
from St Louis, Missouri
My husband and I chose this drip coffee maker after our Tchibo decided to die after 6 months. We are so happy with it. We love how easy it is to use, how pretty it is, how easy it is to clean and how the thermos keeps the coffee warm for at least 2 hours! 10 cups seems like a lot but I don't think it is. Maybe we drink out of big mugs (I don't think so) but for my husband and I to have 1 coffee each in the morning requires us to select the 4 cup option so that there is enough for both of us. I don't really mind so I'm glad we got the 10 cup coffee maker! Love it!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Never buy!!!
on October 27, 2022
Posted by: Unhappy user
from Texas
This coffee maker has been such a pain. Not only is the product falling apart, it has ruined our cabinet from the steam. There is a feature that senses the water level. When I called about the issue while under warranty, they told me to unplug it and plug it back in. This is no longer solving the problem and the coffee maker will not sense the water despite cleaning it. I would never recommend this product to someone.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Coffee
on October 26, 2022
Posted by: mandam421
from Las Vegas
The coffee that this maker brews is on point. It brews coffee better than most makers!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Love the aesthetic but difficult to clean
on October 25, 2022
Posted by: ClaireM13
from AK
I purchased this coffee pot based off the look and simplicity but I am really struggling to clean the water reservoir. I am getting mold inside water tank which is making me nervous to use and since I cannot remove to clean I am not happy with my purchase.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, October 26, 2022
Hi there,
Thanks for taking the time to leave a review for your coffeemaker. Sorry to hear about the issues you've had here with cleaning the reservoir, we're sure this would be frustrating. If you'd like to take a look at some cleaning tips, you're free to see pages 14 and 15 in your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-9000019-1.pdf&_ga=2.23867000.372576908.1666609434-557566247.1665496320
We do hope this helps!
If you have questions or concerns in the future, know that you're always free to reach out.
Best wishes,
Michael@Cafe
Thanks for taking the time to leave a review for your coffeemaker. Sorry to hear about the issues you've had here with cleaning the reservoir, we're sure this would be frustrating. If you'd like to take a look at some cleaning tips, you're free to see pages 14 and 15 in your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-9000019-1.pdf&_ga=2.23867000.372576908.1666609434-557566247.1665496320
We do hope this helps!
If you have questions or concerns in the future, know that you're always free to reach out.
Best wishes,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful Design, Great Coffee
on October 24, 2022
Posted by: Wheels55
from St. Louis, MO
This is a beautiful coffee maker that I don't mind leaving out on my counter. It also makes an excellent cup of coffee, though we are still working out the exact settings to get that perfect cup of coffee. I do think the procedure for getting the app connected to the coffee maker needs more detail.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com