Customer reviews from cafeappliances.com
Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Average customer rating
4
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
780
4 Stars
209
3 Stars
129
2 Stars
113
1 Star
141
75%of customers recommend this product.
(
839 out of
1,123)
Customer Reviews for Caf - Refurbished Excellent - Smart Drip 10-Cup Thermal Carafe Coffee Maker with Wi-Fi - Brushed Stainless Steel
Customer Rating
2
Poor design
on July 5, 2025
Posted by: POLISHGERMAN
from AZ
The coffee pot was great when new but not even a year old and all the trim started to tarnish. Could not get a replacement. I was told trim was not covered under warranty.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, July 11, 2025
We would like to assist you with this coffee maker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
A True Game-Changer for Coffee Lovers
on July 1, 2025
Posted by: TG003
from Massachusetts
A True Game-Changer for Coffee Lovers – Café™ Specialty Drip Coffee Maker
As someone who takes coffee seriously, I can confidently say the Café™ Specialty Drip Coffee Maker has completely redefined my morning routine. From its sleek, modern aesthetic to its exceptional brewing precision, every aspect of this machine screams craftsmanship and quality.
What sets this coffee maker apart is its SCA (Specialty Coffee Association) certification, meaning it meets the highest standards for home brewing. The customizable brew strength, temperature control, and even altitude calibration ensure that every cup is balanced, flavorful, and never bitter—tailored to your exact taste preferences.
The WiFi-enabled smart controls are a surprising but incredibly useful feature. I can start brewing from my phone while I’m still in bed, and the built-in voice compatibility (Alexa/Google) adds even more convenience.
The thermal carafe is also a huge win—no hot plate needed, and it keeps coffee hot for hours without compromising flavor. And cleanup? Practically effortless thanks to the thoughtfully designed water reservoir and reusable filter options.
Whether you’re a daily drinker or a weekend connoisseur, this is a top-tier machine that genuinely elevates your coffee experience. It’s not just a coffee maker—it’s a statement piece that delivers café-quality results from the comfort of your home.
Highly recommend. Worth every penny.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Coffee Maker
on July 1, 2025
Posted by: LauCas
I love coffee and I absolutely love Cafe Specialty Drip Coffee Maker. My children got it for me for Mother's Day and I will say I wasn't sure at first if I was going to like it, as I have always used Cuisinart coffee makers. I am very very happy with my Cafe Specialty Drip Coffee Maker it makes the perfect cup of coffee every time and the carafe keeps it warm for a couple of hours.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Looks Great but Doesn't Last
on June 24, 2025
Posted by: shopgirlks
This is our second CAFE drip coffee maker. The 1st one stopped working altogether within 14 months. Luckily Cafe replaced the entire unit at no cost to us even though it was out of warranty. We have had the second one for about 17 months and the handle on the carafe has split and is coming unattached at the top and the copper coating bubbling and coming off. Looks great and makes fine coffee but doesn't last.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, June 26, 2025
We want to help out with your carafe bubbling. We will be reaching out over email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Taste is geat
on June 21, 2025
Posted by: Coffee pot 2025
from Duluth mN
Looks great
Coffee tastes great has a few features
Coffee tastes great has a few features
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Handle Peeled Off
on June 17, 2025
Posted by: sgmstr
from Valencia, CA
All good except the "copper" finish on the pot handle keeps peeling off. I've had one replace under warranty, but the replacement unit also peeled off. I do not abuse the product and I've never put it in the dishwasher. I would've thrown it away without looking back if it was not this expensive. (yes, this is the most expensive coffee maker I've ever owned).
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, June 19, 2025
We want to help out with your carafe handle peeling. We will be reaching out over email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features!!!
on June 17, 2025
Posted by: Leobb
I just made my first coffee, it was delicious. Can't get over the features. It was hot enough for my taste. I have been looking for a machine that actually performs like it should. I love my coffee hot, not warm. This is a keeper. Café line is it.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Great coffee, poor design
on June 8, 2025
Posted by: KMY1
Reviewed after about 3 years of owning it: as so many have noted, the handle of the carafe has gradually been chipping off. A bit of a nuisance until today, when a piece of metallic actually got lodged in my husband’s finger that I had to remove with tweezers. The inside also doesn’t appear to be waterproof and there’s been water stuck inside the carafe that we haven’t been able to remove for who knows how long — even after keeping it upside down for days. The coffee itself is very good and it’s convenient to program it from the phone, but the durability leaves a lot to be desired. Would not purchase again at the current price point.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, June 13, 2025
We'd like to lend a hand with your coffee maker. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
Written by a customer while visiting cafeappliances.com