Customer Reviews for Epson - Refurbished Excellent - EcoTank ET-15000 Wireless All-In-One Supertank Inkjet Printer - White
Customer Rating
5
Goodbye HP Cartridge Printer!
on March 30, 2020
Posted by: sroger05
from Prairie Village, KS
As a family of five we use our home printer weekly for both personal and business use and have been "just okay" with our wireless HP printer. We were constantly (at least quarterly) ordering printer cartridges and had no idea that the print quality was that inferior until we hooked up our EcoTank ET-15000 by Epson. It's literally in a class by itself.
It took us less than 10 minutes to set up the printer from unboxing to printing. We love the wireless function and the ability to print from our home computer, laptops and mobile devices. The print quality is exceptional (clear, smudge free and accurate color) but the fact that we have TWO YEARS in printer ink makes this truly a game changer. For all of its great abilities the printer is also quite streamlined and tucks away in a space where we keep all of our electronics.
This is a review for the Epson EcoTank ET-15000 Wireless Printer that I received free of charge to do a beta test and review.
I love my printer, although i am still learning it i love the way it print and all the feathers.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
3
A 2.7" wide touchscreen is inadequate for old eyes - 4.5"
on March 4, 2021
Posted by: Ron the critic
from burbs of Chicago
I have a much cheaper Epson right now with an itty-bitty screen bought in a rush at the start of the pandemic to replace an H-P that crashed after 5 years - also can this ET-15000 magnify copies to be made - again for old eyes?
I would recommend this to a friend!
Quality
3
Value
3
Response from epson.comBy Bobby, Epson, March 8, 2021
Hello Ron the critic, thank you for your feedback. Epson provides an FAQ at www.epson.com/faq/SPT_C11CG33202~faq-00009cf-shared on how to enlarge an image using the Epson Scan 2 app. Our support team can also assist you with using the "Reduce/Enlarge" options from the control panel of the EcoTank ET-15000. For further assistance, please call (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Once again, thank you. Kind Regards, Bobby - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Great addition to my office, I highly recommend this printer
on March 26, 2020
Posted by: Pooja F
from Overland Park, KS
I've only had this printer for less than a week, it seems very reliable and efficient. It took me about 1.5 hrs to set-up the printer, this includes unboxing/wrapping, connection setup, firmware updates and epson connect (which is the best). The directions for setting it up given with the printer are very well put together and easy to follow.
It is easy to print, copy and scan (all-in-1, I haven't tried to fax yet). The touchscreen control panel is a great plus and very user-friendly. It is perfect size for my home office and looks very compact and latest tech. I love the features of Espon connect where I can print attachments from anywhere by sending an e-mail.
This is a review for the Epson EcoTank ET-15000 Wireless Printer that I received free of charge to do a beta test and review.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Zero stars. Not recommended.
on February 14, 2026
Posted by: sagem
from California
I have been a happy user of an Epson printer from 10 years ago. That printer finally died. I bought a top of the line ET15000 and it is a nightmare to install. Some steps are required due to the ink tank approach. But other steps are entirely unnecessary roadblocks. When you first turn on the printer, after some steps you get to a screen that does not allow you to proceed further. I had to buy a USBB cable, install software on my laptop, and only then able to go to next step. This is entirely unnecessary. I also don't want to install software that is low-quality and potentially virus-ridden. Zero Stars. I am at my wit's end and probably going to return this printer.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Joseph, The Epson Team, February 16, 2026
Hi sagem, we're sorry for the disappointing experience you had with your Epson printer. Your ET-15000 includes free technical support for the life of your product. Please give us the opportunity to assist you by calling our Epson Advanced Support Team. We can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. – 4.p.m. PT. We're here to help. Sincerely, Joseph – The Epson Team.
This printer is amazing!…True high res photo quality and it does not use much ink, even with 13x29 photos! Also, ink refill containers are very affordable. I would highly recommend this printer to anyone for the combination of quality and value.