Customer reviews from epson.com
Epson - Refurbished Excellent - EcoTank ET-15000 Wireless All-In-One Supertank Inkjet Printer - White
Average customer rating
3.9
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
68
4 Stars
8
3 Stars
7
2 Stars
5
1 Star
20
72%of customers recommend this product.
(
42 out of
58)
Customer Reviews for Epson - Refurbished Excellent - EcoTank ET-15000 Wireless All-In-One Supertank Inkjet Printer - White
Customer Rating
1
My ET 4700 has better resolution than this printer
on February 22, 2022
Posted by: Ricky35815
from Miami
Spent all this money on this printer with less resolution than my old ET4700.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Sam, Epson, February 24, 2022
Hello BARRY R, we're sorry that you weren't satisfied with the print resolution. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-15000/s/SPT_C11CH96201#questions. Your EcoTank printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
It Never Works
on July 28, 2024
Posted by: CindiST
from Kansas City
It never works! Always out of paper....when the paper tray is full and there is no jammed paper. Worst printer that I have ever had.
Quality
1
Value
1
Response from epson.comBy Joseph, The Epson Team, July 29, 2024
Hi CindiST, we are sorry to hear that you are having issues with your Epson ET-15000 printer. Epson provides useful information on paper loading and clearing paper jams in the product User’s Guide at www.epson.com/support/et15000 . If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
#1 PRINTER
on March 20, 2022
Posted by: Gifted Hands By Chrissy
from Beaufort, sc
This printer has been a game changer for my business. Less money spent on ink! Cartridges where costing me a small fortune. Colors are much more vibrant to me as well.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
3
Not even a year old.
on May 3, 2023
Posted by: Mimi02864
from Rhode Island
Less than a year old and it's grinding and now not printing. I thought I'd make out better with Epson.
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from epson.comBy Sam, Epson, May 10, 2023
Hello Mimi02864, we apologize for your disappointing experience with the ET-15000 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-15000/s/SPT_C11CH96201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Sincerely, Sam - The Epson Team
Written by a customer while visiting epson.com
Posted by: dana tilseth
Verified Purchase:Yes
this is fantastic and very reliable best buy yet
Written by a customer while visiting epson.com
Customer Rating
5
State of the art printer
on April 5, 2020
Posted by: tommadonna
from center point
The ecotank Et-15000 is a state of the art printer.This printer has all the high-end qualities that an office or print shop printer has. It exceeds high expectation in getting all my printing jobs done. The printer does a great job for large amount of copying. I used it to work on a project that required a huge amount of printing and it really supported what I needed.The copies were just outstanding in color. This is a one stop shop if you need to fax ,scan. I used it to print 2 sided documentsand it worked very well.The features on this printer is a must have if you do many task on your printer. I Love the auto copy/scan mode .It has a multi paper tray so that i can do more than one job at a time, this is great for me. The Wi -fi feature allows me to work room anywhere in the house.And it also has mobile printing as to where i can use documents from cell phone to print from. The touch screen is so unique because it makes printing easy to navigate.The other feature that is a plus is the ink replacement bottles.The ink replacement system will save me so much money over the long haul because it will last a long time before i run out of ink.I am so glad to be able to have such a high -end printer with a super tank that produces great work and saves money and time in doing so.This is a review for the Epson Ecotank Et- 15000 wireless printer that I received free of charge to da a beta test and review .
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Deserves 0 stars
on April 2, 2021
Posted by: NLioness
from tx
I have only had this printer for about 5months and it is not a good printer...it jams consistently, and I am already out of ink before the year- two years it was said to last...
out of $600 bucks for what? Ugh!!!
out of $600 bucks for what? Ugh!!!
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Kevin, Epson, April 5, 2021
Hi NLioness, we're sorry to hear about the paper jam issues you've encountered with your ET-15000. You can find useful information to help address most issues with paper feed in the FAQs at https://epson.com/faq/SPT_C11CH96201~faq-00005f1-et15000_l14150. If you need further assistance, your EcoTank printer comes with free lifetime tech support, and our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. We appreciate your business, and we're here to help. Sincerely, Kevin - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Great Printer
on March 29, 2020
Posted by: SamaraJ
from New York, NY
I really am enjoying this new Epson EcoTank Printer. Setting it up was very easy. The liquid ink comes in 4 colors black, cyan, magenta, and yellow. There's a safety top on each color to prevent accidental spilling. It fits perfectly. I didn't like the fact that my printer doesn't have the color coding like how you see it on the website. Mine is just black. The start button is big and lighted. The touch screen is 2.7 inches which us big enough to see everything on the screen. I like that it can hold up to 250 sheets of paper. It can print double sided as well. The printer allows you print in different sheet sizes also.
Setting the printer up for wifi printing proved to be a little difficult. It took about an hour to my computer to set up with the printer. I finally got it to print and the prints were perfect. One thing that's weird is, when the print comes out face up, it snatches it back then pushes it out face down, like its copying on both sides when it's not. I checked to make sure that I didnt have it copying on both sides. Last issue I have, my computer keeps saying that there is no paper in the printer when clearly there is, but it still prints anyway.
It's a great printer and I'm enjoying printing and copying, I haven't faxed yet, but I will soon.
“This is a review for the Epson EcoTank ET-15000 Wireless Printer that I received free of charge to do a beta test and review.”
Setting the printer up for wifi printing proved to be a little difficult. It took about an hour to my computer to set up with the printer. I finally got it to print and the prints were perfect. One thing that's weird is, when the print comes out face up, it snatches it back then pushes it out face down, like its copying on both sides when it's not. I checked to make sure that I didnt have it copying on both sides. Last issue I have, my computer keeps saying that there is no paper in the printer when clearly there is, but it still prints anyway.
It's a great printer and I'm enjoying printing and copying, I haven't faxed yet, but I will soon.
“This is a review for the Epson EcoTank ET-15000 Wireless Printer that I received free of charge to do a beta test and review.”
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com