Customer reviews from epson.com
Epson - Refurbished Excellent - EcoTank ET-15000 Wireless All-In-One Supertank Inkjet Printer - White
Average customer rating
3.9
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
68
4 Stars
8
3 Stars
7
2 Stars
5
1 Star
20
72%of customers recommend this product.
(
42 out of
58)
Customer Reviews for Epson - Refurbished Excellent - EcoTank ET-15000 Wireless All-In-One Supertank Inkjet Printer - White
Customer Rating
1
Bad Printer
on January 27, 2026
Posted by: Tim39042
I purchased an ET 15000, and after 3 months of using it, It stopped working, I got an error code 031006. Buy at your own risk, it’s a terrible printer
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Joseph, The Epson Team, January 27, 2026
Hi Tim39042, we are sorry to hear you are having issues with your Epson printer. Your ET-15000 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Excellent printer for business use!
on March 20, 2026
Posted by: ReVibe Facilities
from Denver Colorado
Purchased the Epson EcoTank ET-15000 for ReVibe Facilities in Denver to handle our marketing outreach materials. Super easy to install and set up right out of the box – ink tanks filled quickly, wireless connection was seamless. Print quality is outstanding: sharp colors, crisp text, and handles larger formats perfectly without breaking the bank on ink. Highly recommend for small businesses or anyone needing reliable, high-volume printing.
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Unhappy
on November 13, 2023
Posted by: Yanmt
I've had this printer for 1 year. Was working great until a month after the warranty expired. I was printing a document when the printer suddenly turned off and it no longer wants to turn back on. It was a waste of money.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Dylan, Epson Service, November 14, 2023
Hello Yan, we apologize for the disappointing experience you’re having with your Epson EcoTank ET-15000. Your product includes free lifetime technical support and our Epson Support Team would be happy to assist you. Please call (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
I had this printer a day. sent it back
on July 22, 2022
Posted by: teeb
I expected more. It is nothing more than a glorified ink jet. (a bad one)
The print quality is bad. Even printing in black and white the ink looks faded.
you can't print on glossy labels or photo paper. The back paper feeder is stupid. The feeder didn't pull evenly.
The print quality is bad. Even printing in black and white the ink looks faded.
you can't print on glossy labels or photo paper. The back paper feeder is stupid. The feeder didn't pull evenly.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Sam, Epson, July 26, 2022
Hello teeb, we apologize for your disappointing experience with the ET-15000 printer. Epson considers all feedback to improve the performance and quality of our products. If we can help you with anything else, you can reach our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Hopefully, we can assist you with a future product. Sincerely, Sam - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Worthless, buy from other manufacturers.
on October 16, 2023
Posted by: EJ2777
Bought two different EcoTank models, neither worked out of the box. The first one a 2500-series had a permanent paperjam error that could not be fixed with their connection checker.
The second one is this ET-15000 that prints test pages perfectly fine but takes more than 10 minutes to print something (when it does print) from any computer. Tried everything suggested by their connection checker utility, nothing works.
I am never buying anything from Epson, and I was thinking of changing all our offices' printers to EcoTanks if it worked out. That plan is now out of the window.
Buy from another company, your cardiac health will be better for it.
Response from epson.comBy Dylan, Epson Service, October 17, 2023
Hello EJ2777, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your EcoTank ET-15000 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Dylan – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Hard to find but worth the search!
on January 21, 2022
Posted by: another photo guy
from california
Really ready to get off the inkjet cartridge bandwagon, but wanted something that would do 13x19 prints without breaking the bank. As of this writing, the printer is sold old most places but managed to find a refurb on Epson's own site. Arrived looking like new. Downloaded drivers/installation software from Epson's site. Very easy setup, even configured our wifi automatically. Used for printing regular documents/forms and a LOT of photos. Copying and scanning also easy and problem free. All good so far. Highly recommended, there's nothing else with this combination of features and price point right now.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Great home office printer
on March 29, 2020
Posted by: ShethP
from Kansas City, MO
Pros
The Epson ET-15000 printer is an easy to use printer which makes it perfect for families or home offices. It comes with enough ink to print thousands of pages. The ink tanks are large and easy to fill. You can add paper through three ways: front tray, rear paper feed or automatic feeder. You can print wirelessly, connected through cable and from your phone. It even has voice activating printing! Moreover, the print quality is amazing. Look at the photo attached of a photograph which I printed from my phone. The printer also features a small colored screen which makes scanning, faxing and settings easy to work with.
The Epson ET-15000 printer is an easy to use printer which makes it perfect for families or home offices. It comes with enough ink to print thousands of pages. The ink tanks are large and easy to fill. You can add paper through three ways: front tray, rear paper feed or automatic feeder. You can print wirelessly, connected through cable and from your phone. It even has voice activating printing! Moreover, the print quality is amazing. Look at the photo attached of a photograph which I printed from my phone. The printer also features a small colored screen which makes scanning, faxing and settings easy to work with.
Cons
The printer was easy to install however it did take around 1 hour. The printer has an average speed compared to other home printers but is slower compared to commercial printers. Also, the printer is a little bulky.
The printer was easy to install however it did take around 1 hour. The printer has an average speed compared to other home printers but is slower compared to commercial printers. Also, the printer is a little bulky.
This is a review for the Epson EcoTank ET-15000 Wireless Printer that I received free of charge to do a beta test and review.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Expensive Junk
on August 13, 2023
Posted by: CFMac
from Rehoboth Beach
Absolutly impossible to set up
No, I would not recommend this to a friend.
Value
1
Response from epson.comBy Tony, Epson, September 1, 2023
Hello CFMac, we appreciate your feedback on the Epson EcoTank ET-15000. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-15000/s/SPT_C11CH96201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Tony - The Epson Team
Written by a customer while visiting epson.com