Customer reviews from epson.com
Epson - Refurbished Excellent - EcoTank ET-15000 Wireless All-In-One Supertank Inkjet Printer - White
Average customer rating
3.9
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
68
4 Stars
8
3 Stars
7
2 Stars
5
1 Star
20
72%of customers recommend this product.
(
42 out of
58)
Customer Reviews for Epson - Refurbished Excellent - EcoTank ET-15000 Wireless All-In-One Supertank Inkjet Printer - White
Customer Rating
5
Ink lasts forever
on November 15, 2023
Posted by: ChrisR65
I am reading all of the bad ET-15000 reviews and am bewildered. This is the best purchase I have ever made. The quality is good (not photo grade as far as I am concerned but good) and the ink lasts forever. I have had it a year printed 1264 color and 859 BW pages. I am only 1/2 way down on black and 25% down on other colors. I am VERY happy with my purchase.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: BryanG
Verified Purchase:Yes
Have been using the Epson ET-16500 which I was reasonably happy with. The ET-15000 fixes the paper feeding problems with card stock and heavy weight paper that I had previously as well as all the different paper types I have tried. Fast and faultless so far.
Written by a customer while visiting epson.com
Posted by: David Russell
from SC
Verified Purchase:Yes
Unfortunately the printer didn't print as rich a black or colors, and din't take card stock well
Quality
1
Value
1
Response from epson.comBy Joseph, The Epson Team, January 15, 2025
Hi David Russell, we are sorry to hear that you are having issues with your Epson printer. Your ET-15000 includes free technical support for the life of your product. Our Epson Support Team would be happy to help you optimize your print settings and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Posted by: Allenhip
Verified Purchase:Yes
There are problems printing 11x17 tabloid size, software needs to be fixed
Response from epson.comBy Dylan, Epson Service, December 30, 2023
Dear Allenhip, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson EcoTank ET-15000 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Dylan – The Epson Team.
Written by a customer while visiting epson.com
Posted by: mkmboo
from Baton Rouge, La
Verified Purchase:Yes
So happy I purchased this printer...one of my great investment to my business
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: MsPebbles
from Indpls , In
Verified Purchase:Yes
I love the wide format the ink supply is great
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
Not perfect but pretty good. I'd purchase again.
on October 20, 2023
Posted by: GNGUY
from Colorado
Verified Purchase:Yes
Pretty good printer. Glad to have one that prints 11x17 paper. Colors are pretty good. A little on the light side, but crisp and clean. Only problem I have is in setting it up to scan to my computer by using the printer's touch screen. It scans if I use SmartScan from the PC end, but refuses to acknowledge the existence of SmartScan from the printer end. So far, that is my only real complaint. I like it okay and at the price point for getting ledger size prints.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Big problem after not used for 10 months
on February 12, 2025
Posted by: Zuie
from Fairfield IA
Works quite well, good photo prints. Seems overly complex, so can be complicated to work, and get specific functions. Used for a year, and after careful transport and a 10 month storage, ink tanks were found to be empty. INK TANKS WOULD NOT FILL, NEW INK BOTTLES WOULD NOT GET INK INTO TANKS. There is no troubleshooting for this.
I would recommend this to a friend!
Quality
3
Value
3
Response from epson.comBy Joseph, The Epson Team, February 20, 2025
Hi Zuie, we are sorry to hear you are having issues with your Epson printer. Your ET-15000 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com