Customer reviews from epson.com
Epson - DS-410 Sheetfed Scanner - 600 dpi Optical - 48-bit 16-bit Grayscale - 26 ppm (Mono) - 26 ppm - Color
Average customer rating
4.2
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
41
4 Stars
12
3 Stars
6
2 Stars
1
1 Star
6
84%of customers recommend this product.
(
47 out of
56)
Customer Reviews for Epson - DS-410 Sheetfed Scanner - 600 dpi Optical - 48-bit 16-bit Grayscale - 26 ppm (Mono) - 26 ppm - Color
Customer Rating
5
Easy Set Up!!!
on February 21, 2022
Posted by: Seattlesmallofficeuser
This product is so well designed - it's super easy and I should have bought one sooner. Now I see why everyone raves about these.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
3
Poor setup instructions
on February 11, 2026
Posted by: Tc23410
from Virginia
I appears to work well but the instructions to connect it to my MacBook were very poorly written. I had to call in and speak to someone who spoke with a heavy accent.
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from epson.comBy Joseph, The Epson Team, February 16, 2026
Hi Tc23410, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Posted by: tonc
Verified Purchase:Yes
Very easy to use and works great
Written by a customer while visiting epson.com
Ratings-Only Reviews
Based on the average of (7) ratings-only reviews
Overall Customer Rating
4.1
Would recommend? Yes
(
1 out of
1)
Quality
4.3
Value
4.3