I have had this scanner for many months, and have used it a lot. It works great.
I had to tweak the scanner settings to get the results that I liked best. But I recommended this scanner to someone else, and they got one, and they are happy with the default settings.
I haven't scanned a doc yet BUT so impressed, already, with the simplicity of the set up that I felt compelled to write about that immediately. I am ready to go!!!
I did not wanted to keep all that amount of papers any more, now I am able to scan everything and shred all the papers, work fast, super easy to set up and very easy to create folders for everything I am scanning
Purchased the scanner on the advice of family who have a similar one. It is very easy to set up, including the software. The software makes it easy to set "rules" so you can easily scan and save many different types of documents (one sided, two sided, two sided where you want to rotate the pages, save to folder, save to Evernote, etc.). I was able to easily scan a lot of documents in a short period of time. It folds up into a relatively compact size, easily able to sit on a shelf or desk for when you need it next. My only disappointment was that I thought it was wireless, but that was likely due to me not reading carefully through the product information and not fault of the scanner itself.
The only problem I have is with your software - its time consuming to use, I use neat works in my office and its much easier to file different categories.
So far I have not been able to get a clear sharp image of my documents. They are very soft and faded. I am trying to fix now.
No, I would not recommend this to a friend.
Quality
3
Value
2
Response from epson.comBy Leobardo, Epson, February 14, 2020
Hi Mcstaylaw, we apologize that you are having issues with your DS-410. Pleas click on this link for the user's guide and page 62. https://files.support.epson.com/docid/cpd5/cpd53533.pdf
Please call if you have any questions. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team.
I have been scanning tax and other documents and then shredding them to free up space in our safe. I've been using an Epson flatbed scanner until I purchased the DS-410. I would have taken me at least 30 minutes to scan what I've just finished but with the DS-410, less than 5 minutes. And the DS-410 can do both sides at the same time and save as .pdf file.