Customer reviews from epson.com
Epson - DS-410 Sheetfed Scanner - 600 dpi Optical - 48-bit 16-bit Grayscale - 26 ppm (Mono) - 26 ppm - Color
Average customer rating
4.2
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
41
4 Stars
12
3 Stars
6
2 Stars
1
1 Star
6
84%of customers recommend this product.
(
47 out of
56)
Customer Reviews for Epson - DS-410 Sheetfed Scanner - 600 dpi Optical - 48-bit 16-bit Grayscale - 26 ppm (Mono) - 26 ppm - Color
Customer Rating
4
so far so good
on May 26, 2020
Posted by: Eagle Jeff
from Idaho
I have hardly used it so far, basically just to see how it works. I would agree with some others reviews that the software is not really user friendly. Takes a bit to figure it out as I didn't want all docs in one PDF. It probably took me about an hour to figure it all out. I really think there could be better help videos, and I would expect more from Epson.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Scan Happy
on May 20, 2020
Posted by: CrossedArrows
from San Diego
I have had the Epson DS 410 for a couple of weeks now. At work and at home i have been a digital guy for years. Although my HP Envy has a scanner with a document feeder it still could not do batch scans well. The Epson does. I started with old business files and after a few familiarization tries, i was off to the races. Only complaint is the power cord system. I would have preferred not to have a transformer to plug in and hide.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Software Stinks
on May 20, 2020
Posted by: Fujitsu Fan
from Naples, FL
Not as user friendly as my Fujitsu scanner which is a much easier product to use. The software with the DS-410 is not user friendly at all.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Bobby D., Epson, May 20, 2020
Hello Fujitsu Fan, we appreciate your feedback, and we'll pass it along to the relevant department as we're always looking to improve our products. Additionally, your Epson DS-410 is backed by a 1-year Limited Warranty and includes free lifetime technical support. If you ever need assistance, our support team can be reached by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20DS-410. Kind Regards, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Excellent
on May 13, 2020
Posted by: Castle
from Los Feliz
great scanner
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Easy easy setup.
on May 12, 2020
Posted by: nanee
from Santa Monica
Couldn’t believe how easy it was to set up. You have to assume that you plug in the starter cord since directions really do not tell you to.
I would recommend this to a friend!
Quality
5
Written by a customer while visiting epson.com
Customer Rating
5
Extremely easy installation and setup
on May 8, 2020
Posted by: Gijoelpc
from The Villages, Florida
I JUST set up this scanner, but have not yet scanned anything. I received a prompt to review the product immediately after setting it up and installing the software, which was amazingly easy to do. I am hopeful this product will provide years of quality service with minimal issues of concern.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting epson.com
Customer Rating
5
Awesome product
on May 5, 2020
Posted by: tfterrific
from Pittsburgh, PA
We actually have two of these. We bought one on the recommendation of my brother in law to scan pictures. It does such an awesome job that I wanted one for my desk so that I can scan my pictures and also my papers to make my desk "neat". It does a great job on all fronts. I highly recommend this scanner. It is easy to install and very user friendly.
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
Pretty good scanner
on May 4, 2020
Posted by: TS0000
from US
The scanner is as simple as it can get. I just have to flip my document upside down & inside out. Then push the scan button. The PDF is in the folder so I can rename & move it to where I need it to be. I scanned a paper smaller than A1 & it works out well. It's just side ways so not much problem. I haven't scanned a thicker paper / things like ID or credit card.
The only sad part is that it can't connect to a non-USB computer. I just have to use an adapter but I haven't tried it yet. Hope it works!
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting epson.com