Customer reviews from epson.com
Epson - DS-410 Sheetfed Scanner - 600 dpi Optical - 48-bit 16-bit Grayscale - 26 ppm (Mono) - 26 ppm - Color
Average customer rating
4.2
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
41
4 Stars
12
3 Stars
6
2 Stars
1
1 Star
6
84%of customers recommend this product.
(
47 out of
56)
Customer Reviews for Epson - DS-410 Sheetfed Scanner - 600 dpi Optical - 48-bit 16-bit Grayscale - 26 ppm (Mono) - 26 ppm - Color
Customer Rating
4
Easy to operate, fast and accurate
on February 17, 2021
Posted by: Mr duke
from Arizona
I purchased two weeks ago and have scanned over 2000 documents
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
1
Terrible terrible software. Product great in the beginning
on January 8, 2021
Posted by: ConR
from California
When I first got this scanner I couldn’t believe how
fast and easy it scanned my docs. When my iMac
upgraded to OS 11.1 that was the beginning of a
nightmare. Epson has to keep up with the software on
Mac. Otherwise, NO-ONE should buy this product.
fast and easy it scanned my docs. When my iMac
upgraded to OS 11.1 that was the beginning of a
nightmare. Epson has to keep up with the software on
Mac. Otherwise, NO-ONE should buy this product.
No, I would not recommend this to a friend.
Quality
5
Value
5
Response from epson.comBy Bobby, Epson, January 11, 2021
Hello ConR, we appreciate your feedback, and we'll forward this information to the relevant department to help improve future Epson products. Your DS-410 scanner includes free lifetime technical support, and we would like to hear more about the issues that you've encountered after upgrading to the Mac OS 11.1. Please reach out to our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We hope to hear from you soon. Kind Regards, Bobby - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
3
Not consistent
on December 20, 2020
Posted by: Castaway
from California
I loved this scanner at first. But after a while the
program disappeared and I had to keep reloading it.
Very frustrating. As a scanner it is great and fast but it still has a bug in it.
program disappeared and I had to keep reloading it.
Very frustrating. As a scanner it is great and fast but it still has a bug in it.
No, I would not recommend this to a friend.
Quality
4
Value
5
Response from epson.comBy Bobby, Epson, December 28, 2020
Hello Castaway, we're sorry to hear you're having trouble with the DS-410. Your Epson document scanner includes a 1-year Limited Warranty, plus free technical support for the life of your product. Our support team would like to hear about the software issues you're experiencing and can be reached at (562) 276-4382. Hours: Monday - Friday, 7 am - 4 pm PT. We look forward to your call. Kind Regards, Bobby - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
3
issues with opertaing system i think
on November 9, 2020
Posted by: luci
from Norcross, GA
first few months it worked great. Now i can't get the software to fun. User assistance is limited.
I would recommend this to a friend!
Quality
3
Value
4
Response from epson.comBy Bobby D., Epson, November 9, 2020
Hi Luci, your Epson DS-410 scanner includes free lifetime technical support, and we're here to help. Please contact our support team for assistance by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20DS-410; Hours: Monday - Friday, 7 am - 4 pm PT. Additionally, you can find useful information, including scanner drivers and FAQs, on the product support page at www.epson.com/s/SPT_B11B249201. Kind Regards, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Great Features and its easy to use
on October 3, 2020
Posted by: SpaceCowboy369
from Bismarck, ND
Have had it about a month and have been able to scan most of my important documents to the cloud.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Great Item!
on September 29, 2020
Posted by: Jandmin
from WA
I bought this a few days ago and I was very happy to use it.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
Satisfied Overall
on August 23, 2020
Posted by: Super Shopper
from Minnesota
Needed this scanner to handle a large project. I have had no issues except with double sided copying causing paper jams. Overall, I am satisfied with this scanner. It is surprisingly compact and easily fits on my desk. It is lightweight and easy to set up. The price is affordable and this scanner will work well for personal and small business needs. Recommend.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
Decent scanner for the price
on June 13, 2020
Posted by: Mary H
from Fenwick, MI
I have scanned two documents no issues. Third document wouldn't allow me to complete. Still working out the bugs with the software.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com