Customer reviews from epson.com
Epson - DS-410 Sheetfed Scanner - 600 dpi Optical - 48-bit 16-bit Grayscale - 26 ppm (Mono) - 26 ppm - Color
Average customer rating
4.2
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
41
4 Stars
12
3 Stars
6
2 Stars
1
1 Star
6
84%of customers recommend this product.
(
47 out of
56)
Customer Reviews for Epson - DS-410 Sheetfed Scanner - 600 dpi Optical - 48-bit 16-bit Grayscale - 26 ppm (Mono) - 26 ppm - Color
Customer Rating
3
Poor image quality
on February 13, 2020
Posted by: mcstaylaw
from Modesto, CA
So far I have not been able to get a clear sharp image of my documents. They are very soft and faded. I am trying to fix now.
No, I would not recommend this to a friend.
Quality
3
Value
2
Response from epson.comBy Leobardo, Epson, February 14, 2020
Hi Mcstaylaw, we apologize that you are having issues with your DS-410. Pleas click on this link for the user's guide and page 62.
https://files.support.epson.com/docid/cpd5/cpd53533.pdf
Please call if you have any questions.
Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team.
https://files.support.epson.com/docid/cpd5/cpd53533.pdf
Please call if you have any questions.
Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Absolutly Love it!
on February 29, 2020
Posted by: Maddie1
from Hollywood, Fl
I did not wanted to keep all that amount of papers any more, now I am able to scan everything and shred all the papers, work fast, super easy to set up and very easy to create folders for everything I am scanning
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Wonderful home/business item!
on April 20, 2020
Posted by: MareV27
from Orange County, CA
I'm pretty loyal to Epson products when it comes to printing and scanning. I could not be happier with this wonderful scanner. I have used it frequently while trying to refi my home. I was using a scanning app, awful! My printer scans, but not multiple pages. This item was so easy to set up and is very compact. Love it!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
3
Not consistent
on December 20, 2020
Posted by: Castaway
from California
I loved this scanner at first. But after a while the
program disappeared and I had to keep reloading it.
Very frustrating. As a scanner it is great and fast but it still has a bug in it.
program disappeared and I had to keep reloading it.
Very frustrating. As a scanner it is great and fast but it still has a bug in it.
No, I would not recommend this to a friend.
Quality
4
Value
5
Response from epson.comBy Bobby, Epson, December 28, 2020
Hello Castaway, we're sorry to hear you're having trouble with the DS-410. Your Epson document scanner includes a 1-year Limited Warranty, plus free technical support for the life of your product. Our support team would like to hear about the software issues you're experiencing and can be reached at (562) 276-4382. Hours: Monday - Friday, 7 am - 4 pm PT. We look forward to your call. Kind Regards, Bobby - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Small, Fast, and Accurate!
on August 20, 2022
Posted by: CoderHead
from St. Louis, MO
I found a good deal on this scanner when I needed to scan 1,000 pages and absolutely would not even try it with my flatbed scanner one page at a time. I unboxed this DS-410 and had it scanning pages in minutes. The software is easy to use and the quality of scans is fantastic. I'm mesmerized just sitting here watching paper shoot through it like it's nothing.
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Poor quality scans
on October 6, 2019
Posted by: Jackie46
from Chicago
I bought this scanner and returned it within a week. Price was fair and Scanning is fast but the quality was so poor I could not use it for documents. I changed the settings several times and could still got a poor quality scan
No, I would not recommend this to a friend.
Quality
1
Value
3
Response from epson.comBy Matt, Epson, October 7, 2019
Hi Jackie46, we appreciate your business and regret to hear that the scanner does not meet your expectations. Thanks for considering Epson and we’ll make sure to pass your feedback along to the relevant Epson department. Sincerely, Matt. – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Having Problem with Scanning
on August 6, 2022
Posted by: Bill2957
from Los Angeles
I think I will need to return this Scanner and claim a refund. I am unable to scan documents. The scanner was working fine for 1 month, and suddenly it stopped scanning. I don't like this scanner. I think it is a useless product.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Sam, Epson, August 10, 2022
Hello Bill2957, we apologize for your disappointing experience with the DS-410 scanner. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Scanners/DS-Series/Epson-DS-410/s/SPT_B11B249201#questions. Additionally, your scanner includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team
Sincerely, Sam - The Epson Team
Written by a customer while visiting epson.com
Customer Rating
5
EPSON DS-410
on August 15, 2022
Posted by: Calgary City Cabs
from Calgary, AB
VERY GOOD QUALITY SCANNER VERY FAST
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com