I think I will need to return this Scanner and claim a refund. I am unable to scan documents. The scanner was working fine for 1 month, and suddenly it stopped scanning. I don't like this scanner. I think it is a useless product.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Sam, Epson, August 10, 2022
Hello Bill2957, we apologize for your disappointing experience with the DS-410 scanner. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Scanners/DS-Series/Epson-DS-410/s/SPT_B11B249201#questions. Additionally, your scanner includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance. Sincerely, Sam - The Epson Team
This is so much faster and more convenient to use than the scanner that's attached to my printer. I had a hard time making the purchase since my printer had one built. It seemed like it would be a double purchase of the same thing but the ease of use, speed of loading, scanning & saving docs made this a great buy. I have more to learn so I can benefit from it's full power. I'm very happy with this purchase.
Game changer at work-This devise is attached to my work computer and is handy to have for quick scanning of documents that I attach to emails or just file. Instead of having to walk down the hall to use a shared copier-scanner, I can avoid the wait and work more productively.