Customer reviews from jbl.com
JBL - Quantum 910X Wireless over-ear gaming headset with detachable boom mic - Black
Average customer rating
4.8 out of 5
4.8
(20 Reviews)
Open Ratings Snapshot
Rating breakdown 20 reviews
5 Stars
16
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
17 out of 17
)
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Customer Reviews for JBL - Quantum 910X Wireless over-ear gaming headset with detachable boom mic - Black
Customer Rating
5 out of 5
5
Amazing Performance A+++++++++++++++++++++++++
on September 24, 2025
Posted by: Riseball24
from Cullman, AL
[This review was collected as part of a promotion.] As an avid gamer i have owned and used several different brands and models of Wireless headsets over the years and i have to say that JBL has outdone themselves with the Quantum 910X. The quality and versatility of this setup is next level. As you unbox this thing you can tell that it's going to blow you away. I was immediately impressed with the feel of them. The construction is what you expect from JBL. The batter was charged, and the setup was super straight forward. Fast and easy then right to gaming. I played GTA5 first on a PS5 and right out of the gate you can almost feel the sounds. Absolute crystal clear highs and the lows are also what you would want. Easy volume adjusting is a huge plus and being able to swing the mic up and down to mute is also a great feature. The lights are an added bonus. Nothing is left out of the box. Every cord and accessory is included with a nice bag for storage. I was able to wear them for 5 straight hours of gaming and didn't even need to adjust them. Perfect fit and function with zero discomfort. Super impressed with this top of the line addition to my collection. I've used them for 20 hours of play without having to recharge them yet at a decent volume level. Playing COD is even easier now with the clear communication and functionality of the model 910X. Well done JBL, you have another winner on your hands with this one. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Good Headset For a Console
on September 23, 2025
Posted by: Adam
[This review was collected as part of a promotion.] The headset is comfortable and easy to set up. I tried it both on my pc for Xbox party chat and for a video call. The audio mixer between voice and game volume is cool and works well for its purpose but the mic quality leaves a lot to be desired in wireless mode.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great headphones for work or play
on September 22, 2025
Posted by: loon1961
from Canton, MI
[This review was collected as part of a promotion.] As usual with JBL products, the packaging was a joy to open—tight, secure, and aesthetically pleasing.
The headset itself immediately impressed me with its weight and build quality. It feels solid and durable while still being comfortable enough for long use. Even brand new, it gives the sense that it’s built to last.
Setup was seamless. Plugging in the USB dongle to my Xbox Series X worked instantly, with zero issues syncing the headset. Connecting to my phone was just as easy.
Noise cancellation is excellent, and the sound quality is everything I expect from JBL—crisp, immersive, and powerful. There’s a wide range of on-headset sound options, and you can immediately tell the speakers are top-tier.
The microphone is another standout. It’s very clear for conversations, whether gaming, on the phone, or at work. One of my favorite features is the auto-mute: when you flip the mic up, it clicks into mute mode automatically. A simple but brilliant touch of “surprise and delight.”
Comfort is also a huge plus. I’ve owned a lot of earbuds and over-ear headsets, and these already feel like something I could wear for long gaming sessions or extended work meetings without fatigue.
Overall, the JBL Quantum 910X nails it—build quality, comfort, aesthetics, features, and, most importantly, sound and mic performance. I’m confident this headset will deliver high-quality audio for years to come.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
THEE headphones to use for gaming, bar none, +more
on September 19, 2025
Posted by: durandal
from Dearborn, MI
[This review was collected as part of a promotion.] Absolutely amazing headphones for gaming, conference calls and even music. Significant improvements and added feature over the previous models. Total 3D and virtual surround with sick head tracking feature that immerses you completely in the games and is vividly real (and just wildly cool, like nothing us old timers ever had).
I would recommend this to a friend!
Written by a customer while visiting jbl.com
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