Customer reviews from jbl.com
JBL - Quantum 910X Wireless over-ear gaming headset with detachable boom mic - Black
Average customer rating
4.8
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
16
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for JBL - Quantum 910X Wireless over-ear gaming headset with detachable boom mic - Black
Customer Rating
5
Happy Gamer
on January 4, 2026
Posted by: Jmom
from California
I bought this head set for my adult son fro Christmas. He is not the easiest person to please especially when it comes to his gaming. So, his response when i asked about how he liked the headset was quite a surprise for me. This is a direct quote,"The headset, is very nice. It's exactly what I needed. The noise cancellation is amazing! I never thought it could work so well." So needless to say I was very happy to hear this and, so should you be.
Written by a customer while visiting jbl.com
Customer Rating
5
Top Quality Headset
on November 6, 2025
Posted by: Gemz
from San Antonio, Texas
[This review was collected as part of a promotion.] Build Quality
Top notch product. The material, microphone and finishing is best in calls.
Top notch product. The material, microphone and finishing is best in calls.
Sound
Great bass, incoming sound is crystal clear. Microphone is good for having meetings and gaming sessions.
Great bass, incoming sound is crystal clear. Microphone is good for having meetings and gaming sessions.
Comfortability
This product is made to have long lasting session.
This product is made to have long lasting session.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing sound and features.
on October 20, 2025
Posted by: Ethan222_
from Wilmington, NC
[This review was collected as part of a promotion.] Honestly this headset suprised me. Just pulling it out of the box was great, the packaging was amazing. The build quality is actually awesome, the outside of the ear muffs are made of metal and also light up. The battery life is great and so is the sound. Amazing Bass as to be expected with many JBL items, and a clear mic. They do have a little weight to them, but when compared to how well they work, sound, and feel, it's nothing. The leather for the ear muffs feels durable and its super soft for maximum noise cancelation. I also like that the box includes all cables, adapters and a carrying bag for storage. The headset works with the JBL app too so I can change all the settings and update any firmware. It also works like a normal set of bluetooth headphones so I can use them with my phone too and just listen to high-res music.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Solid look and feel
on October 16, 2025
Posted by: SaveMoneyStayTrue
from Minneapolis, MN
[This review was collected as part of a promotion.] The product seems high quality in regards to look and feel. The dongle aspect is confusing to me but I think I have figured out how to connect the headphones with Bluetooth. The earphones light up, which is cool but may seem unprofessional if used for conference calls on camera.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Quality Sound, Build, Comfort and a Lightshow.
on October 16, 2025
Posted by: GTVH
from Porterville,CA
[This review was collected as part of a promotion.] The Unboxing experience tells you a lot about a product and JBL takes the time to build in quality feel to their products. Everything is packaged neatly an thoughtfully. The headset comes with a storage pouch that is soft an feels of quality. The cables included are also of quality an feel great. The headset itself has soft touch padding for the ears an head and is very comfortable on your head. I had no issues with extending playtime with these. They feel solid, no creaking like cheaper materials would do. The microphone works wonderfully in game an for calls. The dual connection/dual audio feature is nice. I game on an xbgox an the included dongle that connects to a back usb pairs up with the headphones rather quickly. I've experienced no hiccups with connections. In game sound is well balanced an weighted. The boom is there but so is detail in mid an high ranges. They are a pleasure to listen to in game. If you so choose, these also provide a visual flare to those around you with lighting modes. Shine in game an out :) Game on!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
4 Stars
on October 10, 2025
Posted by: Bill B
from Buffalo, NY
[This review was collected as part of a promotion.] Good soundstage, directionality & tone. Bass can over power midrange & vocals with the flat EQ but represents explosions well in game. Mic quality is good. ANC works well. Spatial sound hollows out the sound but gives a really good sense of space and 3D postion in game. Head tracking could be a cool feature with VR but seems pointless in a normal desk or couch setup.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent sound quality, comfort and style
on October 6, 2025
Posted by: Ec6703
from Bay Area, Ca
[This review was collected as part of a promotion.] Amazing product, super slick looking, comfort, stylish, and the noise canceling is phenomenal. My son is a HUGE gamer and these are by far his favorite headphones. The color scheme compliments the style.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
A Great Upgrade
on September 30, 2025
Posted by: dilahoot
from Portland, OR
[This review was collected as part of a promotion.] I have needed to move on from my old gaming headset that I bought in 2018 for a while now and the Quantum 910X felt like such an upgrade in quality that I couldn't believe what I was missing.
The JBL QuantumEngine app allows for full customization of your audio experience, even allowing you to switch from preset equalizer settings catered to different styles of games. I tested a handful of these presets on their respective genres of games and was impressed. The "FPS" setting allowed me to better hear footsteps and ambient sounds that could indicate other players, the "Cinematic" setting allowed for a more immersive experience on a narrative game, and so on. If you aren't satisfied with those, though, you can always customize the equalizer yourself. The spatial sound also worked well when on a "fixed" setting, delivering surround sound audio in games that really adds to the setting, but I could not get head tracking to work no matter how hard I tried, which was unfortunate. I really liked how many settings there were on the headset itself, so you could tweak the details without having to open the app. The fold-up microphone that automatically mutes when not in the talking position is a godsend when playing in lobbies where you don't want to always participate in the conversation. Finally, the noise cancelling feature worked VERY well. My PC has a very loud fan that I could always hear when using my old pair of headphones. It was completely silent when wearing the 910X's.
A sturdy design and sleek glossy black finish allows the headset itself to feel very high quality. In addition, you can fully customize the lighting of the headset in the app, choosing from pre-designed patterns and colors or creating your own much like the equalizer settings.
Overall, this is going to feel like an upgrade for anyone looking for one. It may be overkill for some more casual gamers, but for those who are willing to spend the extra money to add to their gaming experience it is well worth it.
I would recommend this to a friend!
Written by a customer while visiting jbl.com