Customer reviews from jbl.com
JBL - Quantum 910X Wireless over-ear gaming headset with detachable boom mic - Black
Average customer rating
4.8
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
16
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for JBL - Quantum 910X Wireless over-ear gaming headset with detachable boom mic - Black
Customer Rating
5
JBL Quantum 910X Headphones!
on September 29, 2025
Posted by: DonH
from Southern Oregon
[This review was collected as part of a promotion.] The Quantum 910X Headphones deliver immersive sound with deep bass and crisp highs, backed by powerful customization through JBL's QuantumENGINE software which includes presets or a 10 band graphic equalizer among other things. The ANC allows excellent noise cancelling or with the click of a button, an open “talk through” mode allows some of the outside ambient noises through. The mic is clear and reliable, with simple flip-up-to-mute, flip-down-to-talk or push button design—quick and easy. Comfort is solid thanks to plush ear and headband padding and a tight, but not too tight seal, though long sessions can cause a little heat buildup. They have an LED display outside that can be adjusted or turned off to save battery through the app too. Spatial sound adds cinematic depth, especially for movies, but can obscure subtle in-game audio cues for me. There’s a head tracking feature so when you turn your head the sound stays centered to your computer screen.
Wireless performance is excellent with no dropouts. However, tweaking settings in the software occasionally causes the dongle to drop out, reset and wipe some custom profile settings. Battery life is fantastic, long hours without recharging. Build quality feels premium, though the ear cups swivel a bit too freely, which can feel flimsy when handling.
Though designed for Xbox, switching to PC or PS5 is seamless with a quick tap on the dongle. Overall, the Quantum 910X is a versatile, feature-rich headset with strong audio performance and deep customization—ideal for gamers or music listeners who want that control. I really like these headphones!
Wireless performance is excellent with no dropouts. However, tweaking settings in the software occasionally causes the dongle to drop out, reset and wipe some custom profile settings. Battery life is fantastic, long hours without recharging. Build quality feels premium, though the ear cups swivel a bit too freely, which can feel flimsy when handling.
Though designed for Xbox, switching to PC or PS5 is seamless with a quick tap on the dongle. Overall, the Quantum 910X is a versatile, feature-rich headset with strong audio performance and deep customization—ideal for gamers or music listeners who want that control. I really like these headphones!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Immersive Sound and Comfortable Fit
on September 29, 2025
Posted by: Films
from Charlotte, NC
[This review was collected as part of a promotion.] I’ve been using the JBL Quantum 910X Wireless for gaming and video editing, and they’ve quickly become my go-to headset. The sound quality is crisp with deep bass, making both music and in-game audio immersive. The wireless connection is reliable, and the battery life easily lasts through long sessions. I also appreciate the comfort of the ear cushions and the sturdy build. The noise-canceling feature is effective, though it can feel strong at times
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Will JBL ever disappoint me?…
on September 29, 2025
Posted by: Nelly_Nel
from Philadelphia, PA
[This review was collected as part of a promotion.] Jbl just can’t disappoint me. I’m a music lover so I need my headphones to give great quality sound and these deliver! I love that they have the classic jbl lights on the ear cushions. They have so many great settings for gamers, specifically. I’m not a gamer, YET….but these are perfect for when I am lol. The sound quality is very smooth, loud and clear with great bass. Also, they’re very comfortable to wear for long periods of time. I’ve been using them for the past 3 days and I love them.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL is amazing.
on September 28, 2025
Posted by: sammiejay3
[This review was collected as part of a promotion.] For a gamer like myself, this wireless gaming headset provides the best noise cancelling and immersion I have ever had. When the headset is on, you feel like you are in the world the game exists in. The quality of voices from other players definitely makes you feel like you are in the same room discussing strategies and whatever.
Written by a customer while visiting jbl.com
Customer Rating
4
Great gaming headphones, but heavy for long wear
on September 25, 2025
Posted by: dcardona
from Seattle, WA
[This review was collected as part of a promotion.] I’ve been trying out the JBL headphones and here are my thoughts so far.
The good:
1. The audio quality is surprisingly good, honestly on par with top mainstream headphones like Sony or Bose.
2. Noise isolation works really well, mostly thanks to the heavy ear pads.
3. The 2.4 GHz connection through the USB dongle is super seamless, and I really like not having to deal with Bluetooth flakiness.
1. The audio quality is surprisingly good, honestly on par with top mainstream headphones like Sony or Bose.
2. Noise isolation works really well, mostly thanks to the heavy ear pads.
3. The 2.4 GHz connection through the USB dongle is super seamless, and I really like not having to deal with Bluetooth flakiness.
The bad:
Mainly comfort. They are heavier than regular headphones and take some time to get used to for longer wear. The ear cups feel more constrained and my head feels warm after a while, which makes them hard to recommend for all-day use.
Mainly comfort. They are heavier than regular headphones and take some time to get used to for longer wear. The ear cups feel more constrained and my head feels warm after a while, which makes them hard to recommend for all-day use.
Overall:
I’d rate them 8/10. Very good gaming headphones with strong sound and connectivity, but not the best option if you want something comfortable for hours on end.
I’d rate them 8/10. Very good gaming headphones with strong sound and connectivity, but not the best option if you want something comfortable for hours on end.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
For what it can do, it provides!
on September 25, 2025
Posted by: ANdru613
from Miami
[This review was collected as part of a promotion.] Considering myself a casual gamer, I'm pretty impressed by these. They're mostly used by my kids, and they definitely seemed to like it. A upgrade from what they previously had.
The sound and clarity was exceptional. When I used them for my games that I do play from time to time, the sound gave that super "3D feeling". When there was a Gunshot in call of duty for example, the way the sound echoed gave me chills just listening to it how realistic it was. And when there were greandes or explosions, the Bass kicked in really well and balanced. Made me feel like im living the game.
The mic my kids reviewed said there was no problems at all and sounded really clear when they were playing with their friends. Although the headphone adjustments were pretty solid, they are a bit big and heavy even with all the adjustments. So if you have a small head, think again before getting these since it may not be comfortable on your head.
The build quality, as expected, is extremely amazing. I guess having the heavy build means great solid product. It doesn't feel cheap at all. really impressed. Foam cups feel great and seem like they will last for a very long time.
Overall, I highly reccomend from my point of view. Maybe for a super serious gamer or streamer there could be better options, but I think overall even in more pro circles, this pair would leave you satisfied. Reccomended!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great Multi-use Headset
on September 25, 2025
Posted by: TrendyGeek
[This review was collected as part of a promotion.] As a JBL brand fan this headset did not disappoint. The packaging was very nice and like there are multiple ways the headphones can be used. I was surprised a charger was not included. The carrying case is nice and light but if they would be used in traveling a hard case would be preferred. First off everyone wanted to use from the kids to myself and the experience was amazing. They were comfortable for each of us and the sound quality was top tier! They were easy to pair with multiple devices (PS5, PC, Xbox, and phone) and canceled out all background noise. I cannot wait to use on my next video call.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Immersive Gaming Audio at its Finest..
on September 24, 2025
Posted by: Roadie81051
from Atlanta, GA
[This review was collected as part of a promotion.] Whether you are a die-hard console gamer or PC enthusiast the JBL Quantum 910X has something for all genres and taste buds. The 910X is a hypnotic choice for gamers seeking a versatile and comfortable headset full of must have features including active noise canceling and head tracking. The broad platforms supported as well as audio performance make this an over-the-top option in a sea of wireless gaming headset competitors. The quick plug-and-play experience is certainly a main draw of this amazing piece that JBL has added to its reputable lineup.
The attractive sturdy packaging is synonymous with JBL quality and displays many of the must have features including JBL Quantum SPATIAL360 including head tracking, virtual surround sound, and immersive sound as well as a flip up to mute boom. The package includes actual headset in a secure cloth carrying bag, instruction manual, charging wire as well as computer/console dongle USB Type C to A and USB adapter. The unit is plastic and maybe a little less sturdy than some other units on the market but still offers a securely robust experience.
The unit is compatible with all major platforms including Xbox, PlayStation, and PC including Skype, Discord, Teamspeak, and Gamepass. The 910X is also ZOOM Certified and even comes with 1 month of GamePass Ultimate included with purchase with a keycard in the package.
My 910X usage was in line with promoted charging times. Around 42 hours battery life with Bluetooth usage and around 37 hours with dongle usage from full charge. The unit charges quickly with 5 min of charge allowing for a minimum of 1 hour of usage if you need a quick boost. The battery life does suffer with RGB lighting enabled however.
The strong bass we all know and love is back with a vengeance in this package. Unit offers 50MM QuantumSound drivers. The gaming audio was clear and rich with punchy bass and precise mids and highs thus providing an immersive audio experience that is second to none. The Active Noise Canceling effectively reduces ambient noise even while wearing glasses and the flip to mute boom is a nice touch. The thick padding and plush earcups make this unit ultra-comfortable for long gaming sessions. A dial to balance the sound between game/chat is a nice touch as well.
Software works well and makes the units RGB lighting endlessly customizable while offering access to many sound and feature adjustments for the ultimate gaming/audio experience.
The 910X features JBL QuantumSPATIAL 360 for gaming consoles and the QuantumSPHERE 360 experience for PC gaming. The 2 features offer head tracking, virtual/immersive sound, and superior positioning accuracy however the bass suffers when spatial and 3D audio modes are enabled which is one ‘con’ of the unit. As a true audiophile that uses the unit for audio quite often the sound trade-offs in spatial mode can become frustrating.
All in all the JBL Quantum910X Wireless audio headset is tough to beat for the price and robust features offered. While I do own several gaming headsets this is my go-to for a truly mesmerizing sound and gaming experience while in my gaming dungeon and is a needed addition to any gamer’s tool arsenal to bring game night to a whole new level!
I would recommend this to a friend!
Written by a customer while visiting jbl.com